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Technology <br />Maxing out existing technology— mandated use & greater training; seeking <br />opportunities for new technology (example: increase mobility and encourage more <br />on -line services in every dept) <br />Improve technology to better leverage staff resources (example: automate, motion <br />sensors for energy efficiency, etc.) <br />Business Process Review /Redesign <br />Conduct workload studies and process map major service delivery areas to identify <br />process improvements, staff utilization & cross training and desired customer service <br />Evaluate opportunities for co- location and consider centralized cost centers where <br />practicable and shared resources /services to eliminate duplication <br />Evaluate staffing levels and consider leveraging third party services /resources where <br />practicable <br />