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Go * Triangle <br />Connecting all points of the Triangle <br />OPERATING AND PROTOCOLS GUIDELINES FOR TRANSIT <br />CITIZEN ADVISORY COMMITTEE <br />Purpose <br />The purpose of this committee (hereinafter "committee ") is to contribute <br />information and advice to the Research Triangle Regional Public <br />Transportation Authority d /b /a GoTriangle Board of Trustees (hereinafter <br />"Board ") on current and emerging issues associated with planning and <br />providing a high quality transit network that serves the needs of the Triangle <br />community. <br />This committee serves at the discretion of the GoTriangle Board of Trustees. <br />GoTriangle may amend, change, or terminate the structure of this committee <br />at its discretion. <br />GoTriangle's Vision and Mission Statement <br />To make exceptional public transportation the foundation of the region's <br />community, prosperity, and mobility. <br />GoTriangle improves our region's quality of life by connecting people and <br />places with safe, useful, reliable, and easy -to -use travel choices. <br />Consistent with the GoTriangle 2017 -2021 Strategic Plan, the Committee will help <br />GoTriangle achieve the goal of assuring high quality customer service through <br />actively engaging communities we serve. <br />Committee's Roles and Responsibilities <br />Members will be made up of citizens from the Triangle community. <br />Members are responsible for understanding and staying within the bounds of <br />the committee's roles and responsibilities. This committee's role is to: <br />3 <br />Provide advice and feedback to the Board on current and emerging <br />issues associated with planning and providing a high quality transit <br />network. Such advice may consider: planning for public <br />transportation systems; views of various constituent groups; <br />suggesting how transit can assist with equity issues, such as <br />homelessness, affordable housing, economic opportunity, individuals <br />with handicaps and /or disabilities, and seniors; providing information <br />regarding the customer experience of transit riders; communicating <br />stakeholder opinions, attitudes, and needs to the Board and identify <br />areas of concern and recommend changes. <br />PQ L ;_„ ',]C 27709 1 P: 919.485.7510 1 F: 919.485.7547 <br />www.gotriangle.org <br />