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DocuSign Envelope ID:E02AB74C-3353-4F8E-BEA4-03779D1 B41 E8 <br /> Mom <br /> Softement <br /> COW <br /> your community resource for mediation,facilitation, and conflict resolution. <br /> DSC was founded in 1978 and is North Carolina's original community mediation center. <br /> DSC has mediated thousands of cases, and trains hundreds of individuals each year in <br /> conflict resolution and mediation or negotiation skills. Our trainings are interactive and <br /> custom-tailored so that scenarios and role plays are relevant to each participant's <br /> workplace experience. <br /> Training Proposal <br /> Organization: Orange County Partnership to End Homelessness <br /> Contact: Corey Root <br /> Homeless Programs Coordinator <br /> Orange County Partnership to End Homelessness <br /> 200 S. Cameron St.,PO Box 8181,Hillsborough, NC 27278 <br /> (919) 245-2496 <br /> croot@orangecountync.gov <br /> Title: Applied Conflict Resolution and De-escalation Techniques <br /> Date: TBD <br /> Time: 3 hours each training x 2 <br /> Participants: Maximum: <br /> Location: TBD, to be provided by client in Triangle Area <br /> Description of course: <br /> This three- hour training will be designed in conjunction with the Orange <br /> County Partnership to End Homelessness to meet the needs of staff when <br /> navigating through conflict and seeking to de-escalate it. The training will build <br /> on a previous training series, to teach participants how to apply the learned <br /> skills. Preparation for the training will consist of development of appropriate <br /> curriculum and role-plays, based on examples given by OC Partnership to End <br /> Homelessness staff. This training provides hands-on practice and roleplay. . <br /> During the workshop,participants will learn practical application of the <br /> following skills: <br /> • Practice listening skills, including reflective listening and reframing for <br /> de-escalation of difficult situations; <br /> • Practice skills for asserting oneself when faced with difficult situations <br /> and; <br /> • Learn how to apply these skills when resolving conflict through roleplay <br /> practice. <br /> Cost Summary: <br /> 302 West Weaver St, Carrboro NC 27510 (919) 929-8800 <br /> www.dis0utesettIIement.org Fax: (919) 942-6931 <br />