2017-627-E Co. Mgr. - NCCEH for LSA services for HMIS

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DocuSign Envelope ID: 364B59FA-42BE-4E61-913F-9E25D1C7A94F for the purpose of monitoring data quality and outcomes on a regular basis in the agencies that it serves. NCCEH will be responsible for reporting out on activities and expenditures to the local CoC(s) it serves as agreed upon by the CoC and NCCEH. CoC/Agency/Project Auditing and Monitoring NCCEH will work with the local CoC to establish local HMIS policies and procedures using the system wide Policies and Procedures document as a frame. NCCEH will work with local CoC leadership and Agency Leadership/Administrators to update this document as needed. NCCEH, in conjunction with the agencies in the CoC(s) it serves,will audit agencies and projects to ensure compliance. Audit activities will include, but not be limited to: • Ensuring the agency has all required contracts,agreements and policies in place for participation on the HMIS • Verifying system users have completed all required training for system participation • Ensuring provider pages are correctly setup per HUD Standards Guidance • Ensuring agencies are following appropriate data entry protocol per the funding sources they receive funding from • Monitoring implementation of privacy,to ensure client rights are being protected • Regularly monitoring data quality,completeness and outcomes to ensure projects are maintaining a high level of compliance with HUD and CoC requirements • Ensuring accurate bed and unit inventories have been entered into HMIS. Completion of these tasks are the responsibility of both NCCEH and the agencies which participate on the system in the local CoC. NCCEH can create a policy under which local agencies are responsible for monitoring themselves,and instructing them on application of that policy. NCCEH can then assist agencies with implementing the policy locally to ensure compliance. Orange COUiim7Ly ParLn rshiip Lo 0 ifd Il....l()irnE essnesS (COC II e nd Agency) O):n iog ,nLioons: Help Desk and Local Technical Support The CoC will adopt data quality standards and support the requirement and monitoring of these standards. User Setup and Provider Page Setup The CoC will approve license requests for new users and set-up for new agencies and/or projects. The CoC will assist in enforcing HMIS privacy protocols and ensure data is only shared with parties who have a completed sharing QSOBBA. The CoC will support and reinforce NC HMIS policies regarding users and agencies. Communication The CoC will identify and share CoC and agency needs at regular meetings with NCCEH and in writing. The CoC will reinforce messages from MCAH and NCCEH as needed. The CoC will provide timely information on funding processes and decisions,agency updates,and any other information regarding system planning.