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Environmental Systems Research Institute, Inc. <br />380 New York Street <br />�ryRedlands, CA 92373 <br />(714) 793 -2853 <br />ATTACHMENT C <br />ESRI SERVICES <br />CA ESRI Software Installation <br />Minicomputer and Workstation: <br />Upon receipt of a Purchase Order for software installation, ESRI shall successfully install and <br />test all minicomputer and/or workstation software ordered under this Agreement. ESRI is <br />responsible for the interfacing of additional hardware only if such items are identified in the current <br />ESRI(& documentation and are fully operational on the date of ESRI software installation. <br />ESRI technical personnel will work on -site with assigned County staff who will be familiarized <br />in maintaining and supporting the software systems installed. <br />ESRI shall deliver a training database with the software. <br />Deliverables <br />• ESRI software installed and tested on the specified computer system. <br />• Orientation of County technical personnel in installation and maintenance of software. <br />ResRgnsibilities <br />a. The County will provide the completed Client Information Form and Configuration Form to <br />ESRI (see Attachments D -1 and D -2). The installation date will not be finalized until ESRI <br />has reviewed the profile. <br />b. ESRI will supply materials for installation activities. <br />c. The County shall provide technical staff, as needed, including the County system <br />administrator, to work with ESRI staff, install software, and learn basic maintenance and <br />management procedures for software. If software is to be installed on or interfaced to <br />County equipment not furnished by ESRI, County technical staff shall participate in the <br />software installation and shall provide assistance in interfacing ESRI- supplied software with <br />County's computer operating system and County's peripheral devices; County technical <br />staff shall be available during training to assist with operating system adjustments, minor <br />bug fixes, and so forth. County shall provide system administrator -level access to ESRI on <br />its computer system and provide requested user accounts required for software installation. <br />ESRI is the company name and a registered trademark of Environmental Systems Research Institute, Inc. <br />A92-P1291/RS C -1 6/23/92 <br />