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1� <br />Summary of User Support Services <br />90 Days <br />Yes <br />N/A <br />Yes <br />Yes; 1 per license <br />Yes <br />Invitation; <br />Fee Required <br />Support': <br />12 Months <br />Yes <br />Yes <br />Yes <br />Yes; 1 per license <br />Yes <br />1 Free <br />Registration <br />>;;zYl. <br />.... S <br />Through Primary <br />Contact Only <br />N/A <br />Yes; Distribution <br />Through Primary <br />Contact Only <br />Yes; Distribution <br />Through Primary <br />Contact Only <br />Yes <br />Invitation; <br />Fee Required <br />Through Primary <br />Contact Only <br />Through Primary <br />Contact Only <br />Yes; Distribution <br />Through Primary <br />Contact Only <br />Available at <br />Discounted Rates <br />Yes <br />Invitation; <br />Fee Required <br />12 Months <br />Yes <br />Yes <br />Yes <br />Yes; 1 per license <br />Yes <br />2 Free <br />Registrations <br />Through Primary <br />Contact Only <br />Through Primary <br />Contact Only <br />Yes; Distribution <br />Through Primary <br />Contact Only <br />Available at <br />Discounted rates <br />Yes <br />Invitation; <br />Fee Required <br />©1892 Environmental Systems Research Institute, Inc. All rights reserved. ESRI and ARCANFO are <br />registered trademarks of Environmental Systems Research Institute, Inc. The ESRI logo, ARC News, <br />and ArcShc ate trademarks of Environmental Systems Research Institute, Inc. ARCMAIL is a service <br />mark of Environmental Systems Research Institute, Inc. Other companies and trademarks herein are <br />trademarks of their respective companies. <br />E -4 <br />