Browse
Search
Agenda - 02-18-1992
OrangeCountyNC
>
Board of County Commissioners
>
BOCC Agendas
>
1990's
>
1992
>
Agenda - 02-18-1992
Metadata
Thumbnails
Annotations
Entry Properties
Last modified
11/8/2017 3:13:22 PM
Creation date
11/8/2017 3:10:50 PM
Metadata
Fields
Template:
BOCC
Date
2/18/1992
Meeting Type
Public Hearing
Document Type
Agenda
There are no annotations on this page.
Document management portal powered by Laserfiche WebLink 9 © 1998-2015
Laserfiche.
All rights reserved.
/
138
PDF
Print
Pages to print
Enter page numbers and/or page ranges separated by commas. For example, 1,3,5-12.
After downloading, print the document using a PDF reader (e.g. Adobe Reader).
View images
View plain text
8 <br />print media in this area. We have discussed the possibility <br />of bringing 911 awareness into the public schools, in <br />conjunction with fire safety and law enforcement awareness <br />efforts. The County's Management Analyst, Sharron Siler, <br />will be coordinating our overall public information program <br />on 911. <br />The Chapel Hill Crime Task Force also revealed the perception <br />of some members of the public that the 911 system and <br />dispatchers do not respect the legitimate concerns that some <br />people may have about maintaining anonymity in reporting <br />crimes and other incidents. Our public information effort <br />will explain that our dispatchers are well- trained and have <br />logical reasons for handling calls the way they do. We will <br />articulate the rationale behind established procedures which <br />involve asking for and recording names and addresses of 911 <br />callers, and explain why dispatchers ask certain questions. <br />It will also assure citizens that dispatches are not delayed <br />in critical or life - threatening situations while dispatchers <br />gather information from callers. We will also outline the <br />provisions that do exist for making anonymous reports. <br />The media play a critical role in public perceptions about <br />the effectiveness of 911 service in Orange County. It is <br />incumbent upon us to ensure that the media is afforded the <br />opportunity to report on system successes, as well as system <br />failures. They cannot report what they do not know about. <br />To that end, we have stepped up our efforts to make the media <br />aware of positive events such as the incident involving <br />dispatcher /citizen /law enforcement teamwork in apprehending a <br />phony police officer (recreated on the "Rescue 911" <br />television show), the HazMat training film, and the use of <br />EMD by a dispatcher to provide CPR to a heart attack victim. <br />To their credit, the media have responded positively on these <br />stories, and we appreciate their efforts. Fair reporting, <br />both good and bad, will strengthen our emergency service <br />system and the public's faith in its integrity. <br />CONCLQ8ICN <br />one other theme that dominated my series of meetings was <br />strong support and respect for Emergency Management Director <br />Nick Waters and his efforts, from both his own staff and from <br />the leaders of emergency response agencies. While a number <br />of participants indicated that they do disagree with him on <br />some occasions, Nick was cited for his work ethic, spirit of <br />cooperation, sense of fairness, concern for employees, and <br />the degree of pride and professionalism that he has promoted <br />among his staff. They are a proud bunch, and I think <br />deservedly so. Both Rod and I have observed these employees <br />working behind the scenes, with little fanfare, under <br />conditions that with less capable people would result in <br />chaos. I have great respect for the job that our dispatchers <br />6 <br />
The URL can be used to link to this page
Your browser does not support the video tag.