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I <br />ORANGE COUNTY <br />BOARD OF COMMISSIONERS <br />Action Agenda <br />Item No.2= IF <br />ACTION AGENDA ITEM ABSTRACT <br />Meeting Date: September 17,1991 <br />SUBJECT: 911 CONSOLES; REJECTION OF BIDS <br />DEPARTMENT: PURCHASING & CENTRAL SRVS. PUBLIC HEARING YES: NO:XX <br />ATTACHMENT(S): INFORMATION CONTACT: PAM JONES <br />EXT 2650 <br />Telephone Number - <br />Hillsborough - 732 -8181 <br />Chapel Hill - 967 -9251 <br />Mebane -227 -2031 <br />Durham -688 -7331 <br />PURPOSE: To consider rejecting bids for 911 consoles. <br />oACKGROUND: Following investigation of the low bidder E911 consoles we <br />ffer the following conclusions: <br />1. There -is reasonable doubt that the instant recall <br />recorder bid by Motorola will function according to the intent of the <br />specification. The intent of the specification was to allow voices <br />from the telephone and radio to be recorded and heard separately. The <br />intent of the specification was that either a single recorder, capable <br />of recording two channels and playing them back separately or more than <br />one recorder recording each voice could be utilitized to accomplish <br />this function. <br />The instant recorder function is important to provide the ability to <br />immediately verify information that comes from radio transmission or <br />the telephone. For example, it could be a life- -saver in the event an <br />officer was down and needed assistance but could not clearly express <br />the message. If the dispatcher had the ability to play back the <br />message immediately and perhaps clarify the message the resolution of <br />the situation may be significantly different. <br />Motorola has provided us with a reference of one County in which the <br />recorder they have bid is being utilized in a similar nature to that <br />which we propose. However, there is still reasonable doubt that the <br />"voice over" recording, which must ultimately occur when two voices are <br />being recorded on one channel, will not perform as we require. In <br />addition, the recorder being proposed by Motorola will not meet <br />accreditation criteria if one of the law enforcement agencies currently <br />Dispatched by the 911 Center opts to achieve accreditation status. <br />