Orange County NC Website
3 <br />Page 2 <br />NC SERVICE AGREEMENT <br />II. SERVICE PROVIDED: Contractor agrees to provide the following service to <br />the County: <br />(a) Contractor will correctly mail, by First -Class mail, food stamp <br />coupons to clients designated by the County at the addresses <br />furnished to the Contractor by the State FSIS or by phone calls <br />from the County. <br />(b) Contractor will, within 24 hours of receipt of the same from the <br />County, make any and all changes of the mailing lists to comply <br />with the applicable changes submitted to ensure the correct <br />mailing to clients at changed and corrected addresses. <br />(c) The Contractor will complete and deliver, between the 15th -20th, a <br />monthly FNS -250 report to the County for certification and forwarding <br />to the State Office. The Contractor will complete a daily Cashier's <br />Reconciliation Report (CDRR) and forward same to the County along <br />with a copy of the issuance register. The Contractor shall also <br />provide to the County monthly CCI -3 (DSS -8638) and such information <br />needed by the County to complete reports as may be required. <br />(d) In order to deter thefts, Contractor will stagger the dates of <br />mailing of coupons by date and zip code according to instructions <br />from the County. <br />(e) Performance of service will be conducted in a manner to ensure the <br />confidentiality of information, data, instruments, documents, <br />studies, and reports given to Contractor to use or prepared by the <br />Contractor for the County. <br />(f) Approved vault storage for coupons while in possession of <br />Contractor. Vault equipped with electronic motion sensors which <br />are monitored 24 hours per day when facility is closed. <br />(g) Contractor will place one stuffer per quarter at no cost to County. <br />Additional stuffers will be placed at a minor expense to County. <br />III. LIABILITY: Inasmuch as the County is liable to the State of North <br />Carolina for any unauthorized coupon issuances or coupon thefts and for <br />any coupon shortages or losses for whatever cause, including, but not <br />limited to, loss due to erroneous mailings, the Contractor agrees that it <br />shall be liable to the County in like manner and amount and shall hold <br />the County harmless from claims of the State arising from any such cause; <br />the Contractor further agrees: <br />(a) That it will maintain in full force and effect during the term of <br />this contract, or any renewal or extension thereof, such insurance <br />or bond, and in such amount, as the County may require to indemnify <br />the County against any theft of coupons while they are in the actual <br />or constructive possession of the Contactor, its agents and employees, <br />and against any loss or shortage of coupons or other loss arising out <br />of any act or omission of the Contractor, its agents and employees. <br />