Orange County NC Website
4. The County shall not be liable for damages incurred <br />by the Town caused by interruption and/or delay of services. <br />However, the County shall. do all things reasonably necessary <br />to bring the service up to the required level as soon as <br />possible after identification of the problem causing the <br />interruption and /or delay. <br />5. The County shall provide the same "software" <br />maintenance services as provided other users of the Orange <br />County Data Processing Center. <br />6_ The County shall make available to the Town all <br />existing "software" operational programs -or new - programs or <br />re— programming that may become available to other users of <br />the Center_ If the County purchases. such "software" from <br />some third parity which is used by the Town then the Town <br />shall be asked to share pro rata in this purchase price. <br />The County agrees to make such "cosmetic" changes as may be <br />required to meet the particular needs of the Town. This <br />type of programming support will be limited to twelve hours <br />per port in section 1.A per year_ Custom programming is to <br />be charged to the Town at the current rate of the person <br />doing the ,lob plus fringe benefits. <br />7. The County shall provide required operator training <br />for each program to be used by the Town. Such operator <br />training shall be available as required by the Town for the <br />life of this agreement. <br />B. The County shall provide necessary communication <br />linkage between Town Hall, Public Works, Transportation, <br />Police, Housing and the Orange County Data Processing <br />Center. <br />9. The County 5P "all provide the Town with the same <br />level of service an4 no less than equal priorities as other <br />users of the Orange County Data Processing Center. <br />10. The County shall provide a security system as a <br />part of the software programming that will permit the Town <br />to control user accessibility. <br />11_ The County shall provide the same data security <br />and retention of data for the Town as provided for other <br />users of the system, including daily "back —up " and other <br />routine security storage. <br />