Orange County NC Website
ti . "-.t - ;or s Vii-; e,' <br />�. The county sty.: -�.i � � - - -- �;r,1e t..: da�r�a_lcs i.t lr ��_� <br />by the Town caused bq interruption and /or delay of services. <br />However, the County shall do aF! tnings Yeasonably necessary <br />to bra •:g the seT i a up to the required level as soon W <br />possible after identification of the problem causing the <br />interruption and/or solay. <br />w. The County =hail provide the same "software- <br />maintenance services as provided other users of the Orsngp <br />County Data Processing Center. <br />6. The County shall maks available to the Town all <br />existing "software" operational programs or new programs OT <br />re— programming that may become available to other users of <br />the renter. If the County purchases such "software" from <br />some ~third party which is used oy the Town then the Town <br />shall be asked to share pro rata in this purchase price. <br />The County agrees to make such "cosmetic" changes as may be <br />required to meet the partiu l,r needs of the Town. This <br />type of programming support will be limited to twelve hours <br />per port in section i,A per year Custom programming is to <br />be charged to the Town at the current rate of the Person <br />doing the fob plus fringe benefits- <br />7. <br />The county shall provide required operator training <br />for each program to be used oy the Town. Such operator <br />training shall be available as required by the Town f"ar the <br />life of this agreement. <br />S'. The County K all provide necessary communication <br />linkage between Town <br />G. The County shall provide necessary communications <br />linkage between Town Hall, Public Works and the Orange <br />County Data Processing Center_ <br />S. The county shall provide the Town with the same <br />level of service and no less than equal priorities as other <br />users of the Orange County Data Processing Center. <br />iU. The County shall provide a security system an a <br />part of the software programming that will permit the 'own <br />to control user accessibility. <br />11. The County shall provide the same data security <br />and retention of data for the Town as provided for other <br />users of the system, including daily "back —up" and other <br />routine security storage. <br />3 <br />