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ESAI J Environmental Systems Resomh Insthute, Inc. <br />J J <br />a. Telephone consultation for user questions (see Support Chart in this section for the <br />number of calls permitted). <br />b. Software and User Guide Updates. <br />c. Registration for two people at the annual ESRI User Conference is provided with multi- <br />user primary support. <br />d. Registration for one person at the annual ESRI User Conference is provided with <br />single -user primary support (except PC platform). <br />Secondary Support Service is provided through the Primary Support User (e.g., all calls <br />regarding user questions are made to the Primary Support User, not to ESRI). Software updates <br />are sent to the Primary Support User for distribution to the Secondary User. Examples of current <br />fees are listed on the following pages. <br />A90 -POl O1BB -23- 4/17/90 <br />