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ATTACHMENT C <br />INTER - AGENCY LONG TERM, CARE MANAGEMENT PROCEDURES <br />The Orange County Department on Aging provides Long Term Care <br />Management to all county residents who are sixty years of age <br />or older. It is the process in which the individual is linked <br />to an array of services appropriate to the assessed needs and <br />based on a plan of care specific to the individual. Long Term <br />Care Management provides ongoing support and follow -up to <br />assure an awareness o! changes in status for a prolong <br />per_cs, provide smooth coordination of Services and avoid" <br />unnecessary duplicaticn. <br />Care Management differs from case management in that it is <br />comprehensive and long term. whereas, case management is <br />service or agency specific. <br />in order to more effectively coordinate client services and <br />ensure continued appropriateness of services, the following <br />inter - agency care management procedures are instituted: <br />1. Update the referral source -DOA Care Management Team - <br />periodically on the situation of the requested service <br />from Wk. <br />Do mot refer to another service area within the Provider <br />agency without conferring with the referral source -DOA <br />Care Management Team. <br />'. Notify the DOA Care Management Term promptly when a <br />specific Provider service is terminated, giving the date, <br />if possible. <br />=. The DOA Care Management Team should always be notified <br />when there is a problem or change in providing the agency <br />service to the client: whether on the part of the agency <br />or the client. <br />d- Nurchased services shculd never be terminated or altered <br />without aPProPria=e discussion with the DOA Care <br />Management Team. <br />°I <. ! _ CFR0ZE _ D0C <br />