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ATTACHMENT C <br />INTER - AGENCY LONG TERM CARE MANAGEMENT PROCEDURES <br />The Orange County Department on Aging provides Long Term Care <br />Management to all county 'residents who are sixty years of age <br />or older. It is the process in which the individual is linked <br />to an array of services appropriate to the assessed needs and <br />based on a piaa of care specific to the individual. Long Term <br />Care Mahagement provides ongoing support and follow -up to <br />assure an awareness of changes in status for a prolong <br />period, provide smooch coordination of services and avoid <br />unnecessary duplication. <br />Care Management differs -rom oase management in that it is <br />compi-e;,enz _ ve and - c_ig erm , whereas , case management is <br />service or agency specif :c. <br />in or,er to more e ectively coordinate client services and <br />ensure continued appropriateness of services, the following <br />inter - agency care management procedures are instituted: <br />I. Update the referral source -DOA Care Management Team - <br />period,,cali,,r on _he situation of the requested service <br />from DOA. <br />�• Do not refer to another service area within the Provider <br />agency without conferring with the referral source -DOA <br />Care Management Team. <br />3- Notify the DOA Care Management Term promptly when a <br />specific Provider service is terminated, giving the date, <br />if possible. <br />4. The DOA Care Management Team should always be notified <br />when there is a problem or change in providing the agency <br />service to the client: whether on the part of the agency <br />or the client. <br />5. Pur7hased services should never be terminated or altered <br />without appropr :ate discussion with the DOA Care <br />Managemer,7- Team. <br />FN:LTCP=OCY.LVC <br />