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37 <br /> 2 017-2 022 Orange County Master Aging Plan <br /> :Resltect 1 nd Sold'I inclusi i n <br /> Respect and social inclusion deals with the attitudes, behaviors, and messages of other people and of <br /> the community as a whole towards older people. An age-friendly community adheres to the following <br /> characteristics: <br /> • Asking for feedback from older adults regarding services; <br /> • A positive depiction and public education around aging and older adults; <br /> • Inclusion in the community at large; and <br /> • Access to services and programming regardless of socioeconomic status. <br /> 'YIII Uphold all older adults as valuable members and resources of the community. <br /> je `tve 5, I Ensure a welcoming, inclusive, and livable community. <br /> tt �atC, y. mtmt; Ensure that all programs and services provided through OCDOA are based on <br /> cultural humility and inclusivity. <br /> INDICATORS <br /> 5.1.1a. Sensitivity and inclusivity training is provided to OCDOA staff once per year. <br /> 5.1.1b. Signage at OCDOA is welcoming and inclusive to all. <br /> 5.1.1c. Clientele is surveyed to learn what languages would be most important to include on signs and <br /> forms. Signs and forms are adjusted to reflect that data. <br /> 5.1.1d. Senior centers are attended by older adults from diverse groups. <br /> 5.1.1e. OCDOA works with organizations and individuals who advocate for diverse populations and <br /> barriers are identified and overcome. <br /> RESPONSIBLE AGENCIES: OCDOA <br /> tt tC, y 5.1;2 Continue and expand outreach to growing refugee and immigrant populations <br /> to build interest in services and presence at senior centers. <br /> INDICATORS <br /> 5.1.2a.Awareness about OCDOA services is increased and information is shared with pertinent <br /> organizations (e.g., church refugee initiatives; churches that provide services in other languages; <br /> Refugee Wellness Center; Refugee Support Center; Refugee Community Partnership; Refugee <br /> Resettlement Agencies; Spanish Social Club; El Centro Hispano; apartment complexes/retirement <br /> communities). <br /> 5.1.2b. OCDOA staff work with these groups to find out what services and programming they are most <br /> interested in, and those services are provided. <br /> 5.1.2c. Activities and information are offered in relevant languages. <br /> 5.1.2d. Number of individuals from identified groups who attend the Senior Center programming and <br /> utilize services increase. <br /> 31 <br />