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29 <br /> 2017-2022 Orange County Master Aging Plan <br /> �a C y ;23 Educate transit dependent older adults about emergency/disaster <br /> preparedness and planning. <br /> INDICATORS <br /> 2.2.3a. Education about notification processes and options for assistance in times of emergency is <br /> provided to transit dependent older adults. <br /> 2.2.3b. Volunteer Driver program recipients are assisted in making plans for emergency preparedness. <br /> RESPONSIBLE AGENCIES: OCDOA, Orange County Emergency Services (EMS) <br /> "bjective 2 3 Increase access to transportation information and travel training. <br /> �a 2 y .3.1 Educate older adults to access transit information. <br /> INDICATORS <br /> 2.3.1a. Education is provided regarding information available on transportation websites relevant to <br /> county and town services. <br /> 2.3.1b. Easy to read user guides are published and regularly updated. <br /> 2.3.1c. Distribution locations for transportation information are identified and supplied with updated <br /> information. <br /> 2.3.1d. Regularly scheduled classes on subjects such as Bus Riding 101, Uber/Lyft, and Transit Apps for <br /> smartphone users are held at Senior Centers, libraries and community centers, senior apartment <br /> complexes. <br /> 2.3.1e.Transportation Help Line and Go Triangle Call Center phone numbers are widely distributed. <br /> RESPONSIBLE AGENCIES: OCDOA,with support from OPT, CHT, and public libraries <br /> �a2y 3m . Improve door-to-door and fixed route services to increase comfort and <br /> confidence of older adult riders. <br /> INDICATORS <br /> 2.3.2a. Universal symbols are used on all public buses, signs, and literature in Orange County to <br /> overcome language barriers and low literacy. <br /> 2.3.2b. Riders of door-to-door services are given real time information about bus arrival time and new <br /> technology for call back response system is employed. <br /> 2.3.2c.Travel training for new bus riders is offered on a regular basis. <br /> RESPONSIBLE AGENCIES: OPT, CHT, OCDOA <br /> 23 <br />