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67 <br /> Orange County Transit Plan April 25, 2017 <br /> • Bus stop improvements to comply with new design Unfunded requests include assisting OPT's introduction of <br /> guidelines being developed by Chapel Hill Transit in fiscal significantly expanded services in rural Orange County, <br /> year 2018 including efforts to market and rebrand OPT's expanded <br /> • Other bus stop and access improvements to respond to services and a training contractor to provide enhanced training <br /> changing ridership and travel patterns beyond fiscal year for staff and new operators expected to be hired by the agency <br /> 2025 to support the expanded service. In addition, transit agencies <br /> had requested funding for two ongoing surveys of Durham and <br /> • New regional transit facility at Park Center in Research Orange County residents. The first would be a customer- <br /> Triangle Park satisfaction survey directed at transit customers to gather basic <br /> statistics and opinions of the system's performance. Every third <br /> year, the survey effort would be more robust to collect <br /> The Hillsborough Train Station project is fully funded in this customer statistics at the route level. The second would be a <br /> Plan. community survey that tracks the perception of the transit <br /> system among all residents of both counties, including those <br /> who do and do not ride transit. <br /> The North-South BRT Project is not fully funded in this Plan. As <br /> the project proceeds through the Project Development phase, <br /> Chapel Hill Transit will refine the cost estimates, seek State For the OPT rebranding and training efforts, OPT identified a <br /> funding, and explore other funding opportunities. need for$111,000 in fiscal year 2018. <br /> For the surveys, the agencies requested $75,000 YOE in fiscal <br /> year 2018 for the surveys and two out of every three years <br /> The D-O LRT Project is fully funded in this Plan.Additional needs thereafter. In fiscal year 2019,the agencies requested$155,000 <br /> for increased frequency and/or span of light rail service may be YOE to accommodate the triennial expanded customer-service <br /> considered in future updates to this Plan. survey, which represents a 50-50 cost split. The other 50 <br /> percent of the cost of the survey project would be paid for by <br /> Durham County Tax District Revenue. <br /> Several request administrative and service support efforts are <br /> not funded in this Plan. <br /> Final Page 43 of 65 <br />