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Agenda - 03-07-2017 - 6-i - Reappointment of Tax Administrator
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Agenda - 03-07-2017 - 6-i - Reappointment of Tax Administrator
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3/3/2017 11:47:07 AM
Creation date
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BOCC
Date
3/7/2017
Meeting Type
Regular Meeting
Document Type
Agenda
Agenda Item
6i
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6 <br /> HONORS Expert panel member 2011, 2012, 2013, 2015, 2016 for the UNC School of Government <br /> course-Managing Tax& Finance Offices <br /> Presenter, 2012 International Association of Assessing Officers Conference, Phoenix, AZ <br /> Co-winner, International Association of Assessing Officers Virginia Cup, November 2011 <br /> 2011 &2010 Joseph E. Hunt Distinguished Jurisdiction Award <br /> Presenter, NC Department of Revenue's Advanced Real Property Seminars 2009, 2010, 2011 <br /> North Carolina's CAE Professional Designation Advisor, 2010-current <br /> Certified Assessment Evaluator(CAE) professional designation, 2010 <br /> Accredited Member- International Association of Assessing Officers <br /> 2010"Top 40 Under 40" Leadership Award-Triangle Business Journal <br /> 2008 Presidential Award—NC Association of Assessing Officers <br /> PROFESSIONAL Committee Member-2014, 2015, 2016 Legislative Committee, NCAAO <br /> ACTIVITIES Chair- 2012-2013 Scholarship Committee, IAAO <br /> Committee Member- 2012-2013 Professional Designations Subcommittee, IAAO <br /> Chair- 2010, 2011, 2012 Public Affairs, NCAAO & NCTCA <br /> Member- UNC Alumni Association, UNC MPA Alumni Association <br /> Founder/Editor-Statewide property tax valuation newsletter, The Tax Times <br /> 2010 -2011 President- Eastern Piedmont Tax Association <br /> Licensed North Carolina Real Estate Broker, 2000-current <br /> OUTREACH While Tax Administrator in Lee County,we researched available live chat communication <br /> modules to incorporate into our business model. Once discovering a possible module, we <br /> discussed the opportunity as a tax office management team. Next, we took the product to <br /> our Information Technologies Department to install and test. Once going live with the <br /> offering, it became instantly popular with the public. The office won an award for producing <br /> this communication medium, and we became the first tax office in the state to offer this as a <br /> communication option. Now, we also have incorporated live chat with the public in Orange <br /> County, and it too has become a popular method of communication. <br /> The Orange County Tax Office released a Property Tax Assistance Evaluator online tool to <br /> help educate taxpayers about available property tax relief programs. This was originally <br /> built years before its release in Microsoft Excel using Visual Basic programming, but it was <br /> not as user-friendly as desired. Once arriving in Orange, a team was pulled together to <br /> improve the tool. Information Technologies was then consulted to build it into a web-based <br /> version thereby allowing anyone access. Taxpayers are now able to interact with the <br /> Evaluator and determine if they meet the requirements of the State's most popular <br /> property tax relief programs. It can be accessed here: <br /> www.orangecountync.gov/departments/tax/property-tax assistance evaluator.php <br />
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