Agenda - 06-13-2006-7a - Laserfiche WebLink

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a- Appendix 1: Telephone Interviewing Staffing Plan and Protocol Telephone huerview Staffing Plan and Protocol for the Mill Creek Road Area Study August 2005 through December 2006 Telephone hrterview Staff Orange County Health Department (OCHD)10 employees will be asked to conduct telephone interviews for the Mill Creek Area Smdy Select Public Health Reserve Corps (PHRC) members will also be asked to participate. The program's Volunteer Coordinator will query the PHRC database to identify volunteers with an interest in community and public health programs. Volunteers with an interest in environmental health services will also be queried A request for volunteers will be sent to these individuals by e-maIl. Staff Roles The Planning and Operations sections have determined that the following positions are needed to conduct the telephone interview portion of this sttidy: A. Database Developer (1) B Data Entry Technician (2) C. Staff Preceptor (1) D Telephone Interviewer (8) E Training Facilitator (1) Database Developer -All demographic information, medical history, residential information and work history collected during telephone interviews should be stored in a secured database. The Database Developer will create a Microsoft Access Database (Table and Form) containing fields that correspond with the Mill Greek Road Area Study Questionnaire Data Entry Technician - T'he Database Entry Technician will be responsible for entering information obtained during the telephone interview into the Mill.4rea Study database. Data entry volunteer should have working knowledge of Microsoft Access. Staff Preceptor -The Staff Preceptor will monitor the Study's Telephone Interviewers and Data Entry Technicians. This person will verify that interviewers are collecting and recording the appropriate data. They will also make sure volunteers have the necessary materials for carrying out their duties.. Telephone Interviewer - The'Telephone Interviewer will administer the Mill Creek Road Area Study Questionnaire. Questionnaire/Database Training Facilitator -The Training Facilitator will conduct a training session to orient study volunteers to the questionnaire and database, Staffing Methodology The Planning Section identified 120 Mill Creek Area homes for tlis study; revised to 133 homes in September. Planners are not certain of how many people actually live in each household. The most recent U S Census data Eot average number of people living in an Orange County household is from 1985 where the average at this time was 2 63 Planners estimate three persons per household. for this study. Because of this, there is a potential of 360 Mill Creek residents as the denominator for the project period. The First Floor Conference Room in the Wlitted Building will be designated as the Mill Area Study Call Center. All training, phone interviews and data entry will be conducted in this location. An alternate location identified is the Health Check Coordinator's shared office space (room For Eour callers). Page 19 of 47