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3 <br /> Appendix A: Alternative Transportation Systems Used by Human Services Departments <br /> We are dedicating resources to aid client transportation: <br /> o Providing funding to clients for Uber: Health is piloting an Uber ride share program where families will be given <br /> a gift card in exchange for setting up and using Uber, but they're finding that there are not many Uber drivers <br /> available in Hillsborough/N. Orange. <br /> o Providing funding to partners to transport clients: The Family Success Alliance (Health) provides service <br /> providers funding to provide transportation options for parents including gas cards and reimbursements for <br /> taxis and carpools. Child Protective Services (DSS) has three part-time drivers who occasionally transport kids in <br /> foster care. <br /> o Contracting with OPT: Housing pays OPT to transport disabled citizens. <br /> o Providing reimbursement: Child Protective Services (DSS) reimburses foster parents when they transport a child <br /> to/from school when their school of origin is outside of the foster parent's school district. Health reimburses <br /> parking passes for mammogram appointments with grant funding. <br /> o Using outside funding:Aging uses Durham Chapel Hill-Carrboro Metropolitan Planning Area funds for the <br /> volunteer driver program and the transportation specialist position; HCCBG funds the daily senior center routes. <br /> We are offering services in homes and off site and at convenient locations: <br /> o Offering in-home services: Health has family home visiting teams who provide home visits assisting clients to <br /> receive services even if they do not have transportation. <br /> o Holding events at convenient times and locations: Health provides height and weight measurement and <br /> nutrition counseling at the annual Latino Health Fair after Latino Mass at St. Thomas Moore. They are also <br /> piloting new education workshops at Refugee Support Centers to provide tips on working with providers, info <br /> about betel nut health risks, and more. The Adolescent Parenting Program (DSS) hold events in convenient <br /> locations and at convenient times. Smoking cessation classes (Health) have evening offerings at locations closer <br /> to clients' homes. <br /> o Offering flexible drop sites: DSS clients can drop off applications to either Chapel Hill or Hillsborough offices no <br /> matter where they live. <br /> We are providing education and assistance navigating public transportation systems: <br /> o Referring to medical transportation services: Health makes referrals to DSS to arrange medical transportation if <br /> it is within the county. DSS has staff coordinating the Medicaid transportation program with OPT. <br /> o Providing assistance and education on bus routes/schedules: Health assists clients to access bus routes and <br /> schedule information. Aging publicizes and gives out transportation brochures.Their front line staff are familiar <br /> with local transportation options. <br /> o Dedicating staff positions to liaising transportation:Aging has a "Transportation Specialist" position on staff. <br /> We are transporting clients: <br /> o Dedicating staff positions Child Protective Services (DSS) has 2 FTEs who provide transportation for CPS clients <br /> (primarily children). <br /> o Social workers provide transportation: In the Adolescent Parenting Program (DSS), social workers provide <br /> transportation in county vehicles to program events as well as prenatal and well-child medical appointments. <br /> 3 <br />