2017-589-E Finance - Orange County Rape Crisis Center - Outside Agency Performance Agreement

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DocuSign Envelope ID: E85EF868-A4BB-49ED-96E1-165F3DADBAE4 XHIBIT A PROVIDER'S OUTSIDE AGENCY APPLICATION h) Describe the implementation timeline, Program Activity:1 —Crisis Support Provide over-the-phone crisis counseling via the 24-Hour Help Line Provide in-person crisis counseling during office hours at the OCRCC Provide resources and referrals to other community partners Ongoing Follow up with clients as needed to ensure case mana siement isprovided U•date resources in crisis counselirlg manual and therapist database Recruit and train volunteer Crisis Companions in fail trainin. 08/2017-11/2017 Recruit and train volunteer Crisis Companions in spririgtraining 01/2018-04/2018 Protram Activity 2 —Support Groups &Workshops Review waitlist of clients interested in participating in2royps Schedule support group facilitators to facilitate groups and workshops Publicize support groups and workshops Ongoing Review client requests for group participation Screen clients and if appropriate, place in group Facilitate oroups and workshops Com.ile and review FY17-18 support group evaluation data 07/2018 l) Why is funding this program a good investment for the community? Public health and safety are imperatives for any community, and a number of priorities for improving health and safety have rightly been set by all three local governments. Our agency works to stop SV and its impact through support, educatilin, and advocacy - a crucial piece of public health and safety. We have successfully provided our services for over 40 years, Not only are we a proven program, but we continue to expand and enhance our efforts through constant evaluation according to best practices and emerging research. We lead the field in client services, with our staff providing consultations to other victim services providers, presenting at state and national conferences, and collaborating with other community partners to provide professional and adult training. Not only are we providing exceptional care for survivors in our community, but the Orange County Rape Crisis Center's expertise is highly regarded by agencies across the state. The addition of our Bilingual Therapy program will be of great service to a community that, like many others, is experiencing a significant lack of accessible mental healthcare resources. j) Describe what would happen if requested funding is not awarded. With consistently higher client numbers, increased need for case management and high-level support, and higher demand for our support groups and workshops, our services are stretched to capacity and, in some cases, beyond. The workload for many of our staff members is unsustainable, particularly for the Client Services Director. We hope that additional funding will help us hire additional staff, including a Therapist and a Support Group Coordinator, which would both expand our services and ease the workload of existing staff. Without funding from local government, we would not be able to maintain the level of comprehensive, unique service that we currently offer our clients, including the large number of support groups and workshops. Altogether, local government grants comprise about 10% of our budget. k) include any other pertinent information. In FY2015-2016, our evaluation data showed that OCRCC support group participants, on average, experienced a reliable decrease in PTSD symptom severity. And in reflecting on positive gains from participating in a support group, one participant said, "I made friends from this group, I learned coping skills that I am now using in everyday life. I found out that I have inner strength and resources: Another participant said, ""[This group has] changed my life [and] given my hope," Agency Information 1/30/2017 5:14:05 PM