2017-585-E Finance - Inter-Faith Council for Social Service - Outside Agency Performance Agreement

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DocuSign Envelope ID:64D61581-25C0-4408-84C2-991109E2DF4C XHIBIT A PROVIDER'S OUTSIDE AGENCY APPLICATION transitional housing for homeless individuals and families. The Point-in-Time Count in January 2016 found 80 homeless individuals in Orange County. Over the course of the year, IFC provided shelter to 205 men, 115 women, and 52 children (unduplicated individuals). Our shelters sleep some 50 people per night at each facility and we routinely have more requests than we can meet. Through our partnership with Piedmont Health Systems (PHS), we work toward the goal of affordable healthcare, including additional healthcare options and additional mental health service options. PHS has a satellite clinic located in our building at Community House and this means that residents of both Community House and HomeStart have an easily-accessible clinic with consistent treatment providers. Because we recently began participating in the Access to Recovery program, we are working toward the goal of additional substance abuse services. We have 2 part-time staff persons dedicated to coordinating substance abuse recovery services for our community members. f) Who is your target population of individuals to benefit from this program and how will they be identified and connected with the program? IFC's Residential Services Programs serve the area's homeless population. Some of the challenges they face include loss of jobs, significant health-related expenses, loss of housing, disrupted family units and lack of social support. We allow individuals to self-refer, and we also accept referrals from community agencies, including the Orange County Department of Social Services and Compass Center. We are on the Community Resources list put together by the Orange County Partnership to End Homelessness. We are on the Community Resources list put together by the Orange County Partnership to End Homelessness. g) Describe the credentials of the program manager and other key staff. (Ex. Identify Program Manager and credentials, describe training provided to volunteers, etc.) Our Residential Services Director holds an MSW from UNC-Chapel Hill and has worked for IFC for over 7 years. She is responsible for both 24-hour residential facilities and oversees a staff of 9 full-time employees and 12 part-time employees. The staff consists of Residential Services Managers, as well as 3 Social Workers. The staff Social Workers oversee 7 volunteer Case Managers and multiple other volunteers responsible for the day- to-day operations of the facilities. Volunteers hold a variety of roles and receive overall agency Orientation as well as shadow staff or seasoned volunteers as part of their training. h) Describe the specific period over which the activities will be carried out and include an implementation timeline. The activities will be carried out over the next fiscal year (July 1, 2017-June 30, 2018) Our residential facilities are 24-hour facilities, open 365 days per year. Shelter is provided every night and just under 80 hours per week of case management services will be available to Community House and HomeStart residents. This program operates regardless of weather conditions. i) Why is funding this program a good investment for the community? How does funding this program add value to the community? (250 words OR LESS) IFC is one of only a few organizations providing safety-net services in our community and its residential programs for the homeless are the only ones in the county. IFC's residential programs have increased efforts to collaborate with other homeless service providers in the PROGRAM INFORMATION 1/31/2017 11.43.55 AM Pago 15 of 35