2017-584-E Finance - Orange Congregations in Mission - Outside Agency Performance Agreement

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DocuSign Envelope ID:71415AD7-DCDD-4CF6-89A9-F93F72D8DC62 XHIBIT A PROVIDER'S OUTSIDE AGENCY APPLICATION d) Summarize the program services proposed and how the program will address a Town/County priority/goal? The Samaritan Relief Ministry provides groceries and financial assistance for rent, utilities, and prescription medication for families and individuals living in northern Orange County. This program aligns with Orange County's Goal 1: Ensure a community network of basic human services and infrastructure that maintains, protects, and promotes the well-being of all county residents. e) Describe the community need or problem to be addressed in relation to the Chapel Hill Human Services Needs Assessment, Oran.e Count BOCC Goals and Priorities, Town of Chapel Hill Council_goals, Carrboro goals, or other community priorities (i.e. Council/Board Goals). Reference local data (using the provided links, i.e. Chapel Hill Human Services Needs Assessment) to support the need for this program. The Samaritan Relief Ministry provides food and emergency financial assistance (rent, utilities, pharmacy) for people living in northern Orange County. Over the years, as the community has grown, the need for emergency assistance has grown. For historical perspective, in 1990, there were 94,232 people living in Orange County. That year the Samaritan Relief Ministry assisted 4,327 individuals, 3009 of those were assisted with food; In 2015, there were an estimated 140,144 people living in Orange County. The Samaritan Relief Ministry assisted 10,775 individuals, 9,497 of those were assisted with food. For families and individuals living in northern Orange County, the OCIM food pantry is the primary place to receive emergency food. The financial assistance that is available to help with rent, utilities, and prescription medication is often one part of the "package" to help people stay in their homes and keep basic utilities available. Because the Samaritan Relief Ministry requires referrals from the Orange County Department of Social Services for financial assistance, the social workers can count on OCIM to be one piece in helping clients get large bills paid or to be available when all public funds have been exhausted. f) Who is your target population of individuals to benefit from this program and how will they be identified and connected with the program? The Samaritan Relief Ministry provides services to people living within the geographical boundaries of the Orange County School District. This area is primarily rural, with Hillsborough being the largest municipality. The Chapel Hill/Carrboro area is served by the Inter-Faith Council for Social Services. The Samaritan Relief Ministry is a referral-based program. Various Orange County departments, school social workers, pastors, mental health programs, and local non-profits make referrals for their clients who are in need of the services this program offers. g) Describe the credentials of the program manager and other key staff (Ex. Identify Program Manager and credentials, describe training provided to volunteers, etc.) Kay Stagner is the Client Services Manager; she has managed the Samaritan Relief Ministry for over 19 years. Kay is from the northern Orange County community and is knowledgeable of community and its resources. When the program manager has to be out of the office, the Meals on Wheels Coordinator (who shares office space) and volunteers answer the office phone and receive referrals. They are trained by the program manager over a period of several weeks. There is a reference file they can refer to if there are questions. Food pantry volunteers are given an orientation and shadow an experienced volunteer until they are able to work independently. All volunteers have had references checked and a Confidentiality Statement signed prior to beginning volunteer duties. PR(10.RAA4 INMPAAAT1(1111 1/11/91117 R-41-74 AAA P f Q