Orange County NC Website
DocuSign Envelope ID:A7EDBDA9-676C-4769-A54D-D515C6B5E9B4 <br /> Attachment A <br /> Pricing and Payment Terms <br /> ( <br /> Software License and Support <br /> • Remix software licenses for an unlimited number of users within the organization. A full transit planning <br /> platform for the entire County(based on a total fixed route fleet of 6) including: <br /> o Software as a Service (SaaS):fully hosted, cloud-based web platform <br /> ( <br /> o Fast and accurate sketch planning using existing stop infrastructure <br /> o Instant demographic impact analysis <br /> o Instant cost estimates <br /> o Unlimited exports (excel,shapefile, KML,frequency-based GTFS, high-resolution image) <br /> o Unlimited custom data layers (polygon-based shapefiles) <br /> o Unlimited GTFS uploads <br /> o Public engagement and share features <br /> o Travel-time isochrone visualizations <br /> o Title VI Engine (US)-generate a service equity analysis in less than 10 minutes <br /> o Consistent and regular product improvements/feature launches <br /> • Dedicated Customer Success Staff. Provider will work with County to develop a customized Success Plan with <br /> the following parts: <br /> o Onboard (First 60 Days): Identify a first project and work on it together.Workshops, Project-Assisted <br /> Training, Individual Sessions,Video Guides <br /> o Plan (Months 2+): Bring your plans to life with Remix. Regular Check-ins, Best Practices Blog, Remix <br /> Webinars, Remix Conference <br /> o Measure Results (Months 6+): Document your return on investment(ROI). Develop ROI Report,Set <br /> Yearly Goals, Manage Renewal, Plan Ahead <br /> • Enterprise support with response to requests in 1 business day. <br /> • Everything is in the cloud--no installations or downloads. Can access from anywhere. <br /> • Every user gets a login+password <br /> • Remix works on the latest version of any browser <br /> • Agency-wide annual subscription--no maintenance fees. <br /> • Every time Provider updates the platform and launch a new feature,County will see it the next time County logs <br /> in. <br /> One-Time Setup (fees waived) <br /> ( <br /> • Provide onboarding and training for all staff <br /> • Create user accounts. <br /> • Process Latest GTFS and any custom data. <br /> Payment <br /> • Invoiced quarterly($3,000 after every three months of service). <br /> • If services are terminated mid-quarter, invoice shall be promptly delivered and prorated based on full months. <br />