2017-562-E Finance - El Centro Hispano, Inc. - Outside Agency Performance Agreement

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DocuSign Envelope ID:42FC26E4-086D-47F4-A291-0A9A8706CA60 EXHIBIT A PROVIDER'S OUTSIDE AGENCY APPLICATION The 2014 US Census State & County Quick Facts reports that North Carolina experienced great population growth, 111% change. This growth is attributed to new births and migration from other states and countries. Latinos alone make up 9.2% of Orange County, 13.8% of Carrboro, 6.4% of Chapel Hill, and 6.6% of Hillsborough. The Latino population is very young and still establishing themselves within social structures. The median age of all NC Latinos is 23. In North Carolina, 69.4% of foreign born Spanish speakers older than age 5 have Limited English Proficiency (LEP). Thirty-one percent of NC Spanish-speaking households are linguistically isolated, meaning all persons ages 14 and over in the household are LEP, which is higher than other immigrant groups (Migration Policy Institute, 2010). In the U.S., 23.5% of all Latinos and 34% of foreign-born Latinos have less than a 9th grade education (Pew Hispanic Center), and research shows that low literacy and education levels in Spanish also make it difficult for Spanish speakers to fully participate in society and utilize its resources. Individuals who utilize El Centro Hispano's Community Engagement & Support Services are individuals who may not know about community resources, experience barriers whether it be due to limited English proficiency, cultural differences, and/or do not meet eligibility requirements, who may not understand wordy applications or agency processes, who are just new to the area and are becoming familiar with what is around or are needing a sense of community. Some fear individuals in certain positions of authority and others just have multiple layers of need that some agencies are not willing to take the time to work through. Some are victims of discrimination and other injustices. El Centro Hispano serves as a resource to them for information, for linkage to services, for advocacy, for cultural affirmation/affinity, and for help in integrating into the greater community. It provides space for members of the community to get involved through volunteerism. This allows for cross-cultural interactions, builds awareness of needs/experiences, and nurtures a sense of community. Through services rendered staff learn of access barriers, issues, concerns, and work with other partners and allies to share information, design interventions, and advocate for improvements, as needed. f) Who is your target population of individuals to benefit from this program and how will they be identified and connected with the program? El Centro Hispano serves primarily the Latino population of all ages residing in Orange County, its municipalities, and surrounding areas. Community members learn about El Centro Hispano and its services through word of mouth, outreach efforts, partner agencies, government agency referrals, and social, broadcast, and print media. PROGRAM INFORMATION 1/31/2017 3:16:25 PM Page 12 of 32