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Training shall include, but not be limited to, the areas of: <br /> • school safety <br /> • exceptional children <br /> • district policies <br /> • mental health <br /> • equity <br /> • student records (Family Educational Rights and Privacy Act) <br /> The School Resource Officer shall be familiar with and trained in programs adopting <br /> non-punitive approaches to discipline available in the district. If a school has <br /> implemented a specific program designed to improve overall school climate or respond <br /> to student behaviors in specific ways, the school resource officer shall participate with <br /> that program and associated training sessions as appropriate. <br /> Complaint and Grievance Procedures: <br /> The board encourages the resolution of concerns and complaints whenever possible. <br /> To this end, the board has provided opportunities for students and parents to express <br /> their concerns through processes established in board policies. Board policy <br /> 1742/5060, Responding to Complaints, identifies these different processes and provides <br /> a mechanism for resolving complaints in an informal manner. <br /> While the Board strongly encourages informal resolutions, it recognizes that students <br /> and parents may want a more formal process for certain types of complaints, or if the <br /> informal process did not produce satisfactory results. <br /> Board Policy 1740/4010, Grievance Procedures for Students and Parents, provides <br /> students and parents an opportunity to address concerns regarding specific decisions, <br /> especially when there are concerns that Board policy or law has been misapplied, <br /> misinterpreted or violated. <br /> Students and parents may also file a complaint with the local law enforcement agency <br /> where the SRO is employed. <br /> Evaluation/Assignment: <br /> Building-level school administrators shall be included in the selection process for SROs <br /> and shall participate in periodic performance reviews of the SRO. The school principal <br /> may request an SRO be removed from the school assignment after consultation with <br /> the local police department's supervisor for SROs. <br /> 105 <br />