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2017-353-E AMS - Siemens Industry, Inc. for HVAC service
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2017-353-E AMS - Siemens Industry, Inc. for HVAC service
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Last modified
7/3/2018 9:53:12 AM
Creation date
8/2/2017 8:52:40 AM
Metadata
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Template:
Contract
Date
7/21/2017
Contract Starting Date
7/1/2017
Contract Ending Date
6/30/2018
Contract Document Type
Agreement - Services
Amount
$48,118.00
Document Relationships
R 2017-353-E AMS - Siemens Industry, Inc. for HVAC service
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\Board of County Commissioners\Contracts and Agreements\Contract Routing Sheets\Routing Sheets\2017
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DocuSign Envelope ID:37AF196F-70A9-40BD-BDE0-4E0A39EC4A40 <br /> 2.2.3 Online I Remote System Support & Diagnostics <br /> Online /Remote System Support&Diagnostics. Monday through Friday: 8:00AM- <br /> 5:00PM System and software troubleshooting and diagnostics will be provided <br /> remotely through the online support service(up to 8 hours) to enable faster response <br /> to emergency service requests and to reduce the costs and disruptions of downtime. <br /> Siemens will respond, Monday through Friday,during the hours of 8:00 AM—5:00 <br /> PM,excluding Holidays,upon receiving notification of an emergency,as determined <br /> by your staff and Siemens. <br /> If remote diagnostics determine a site visit is required to resolve the problem,a <br /> technician can be dispatched. Onsite dispatch will be billable per our current time <br /> and material policy (see Appendix A). <br /> Siemens Industry, Inc. June 5, 2017 Page 8 <br />
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