Orange County NC Website
Browse       Search
DocuSign Envelope ID: 15371679-3BC1-4C0A-9C2D-1A6DFDBFB80E <br /> ADDENDUM A <br /> TO THE CONTRACT BETWEEN THE TOWN AND ORANGE COUNTY FOR THE <br /> PROVISION OF ANIMAL CONTROL SERVICES <br /> Regular service involves an Animal Control Officer (ACO) being stationed at the Animal <br /> Services Center Monday through Friday between 8:00 a.m. and 5:00 p.m. This ACO has <br /> principal responsibility for enforcing the County's animal control ordinance within the Town <br /> limits and responding to calls about stray animals and other such requests for animal services. <br /> Orange County Animal Control Officers will provide emergency services outside of regular <br /> business hours (from 5:00 p.m. to 8:00 a.m.), Monday through Friday, and 24-hours on Saturday, <br /> Sunday and holidays. These services include rabies exposures, dangerous animals, exigent <br /> animal cruelty and animals in immediate need of assistance. The Town will perform "triage" of <br /> after-hours service requests in accordance with guidelines jointly developed by Animal Services <br /> and the Hillsborough Police Department. <br /> PROCEDURES FOR ORANGE COUNTY AND TOWN RESPONSE TO EMERGENCY <br /> AFTER-HOURS ANIMAL CALLS <br /> 1. Injured Deer — A HPD officer will respond to locate and euthanize. If the deer is a <br /> slightly injured fawn, the HPD officer may consult with a rehabber such as CLAW's Inc. <br /> to make arrangements for its removal. The on-call ACO will assist with this coordination <br /> as needed. <br /> 2. Owned Injured Animals —A HPD officer will respond or otherwise instruct the owner to <br /> take the animal to their veterinarian or the after-hours emergency veterinary clinic to be <br /> cared for or euthanized. <br /> 3. Neglect/Cruelty Situations—A HPD Officer will respond and make an assessment. If the <br /> situation is severe, they will contact the on-call ACO for assistance. If it is not severe, <br /> they shall document in an incident report. The report will be sent to the Animal Services <br /> Center the next business day for investigation. <br /> 4. Strays—A HPD Officer will respond or otherwise instruct the caller to take the animal to <br /> the Animal Services Center and leave it in the Drop Box. <br /> 5. Aggressive Dogs—A HPD Officer will respond to assess and confirm the presence of the <br /> reported animal. If the owner cannot be located to secure the dog, the on-call ACO shall <br /> be contacted to assist in capturing the dog. <br /> 6. The on-call ACO will respond to any call(s) related to Rabies Exposures; Bites to <br /> Humans; Injured Strays. <br /> 7. The on-call ACO will not respond to the following calls: nuisance wildlife; and injured <br /> or orphaned wildlife. Unless there is an immediate issue of public safety, the on-call <br /> ACO will not respond to calls about snakes. If these calls make their way through <br /> Communications, members of the public are to be referred to the Animal Services <br /> webpage or asked to call Animal Services during regular business hours for appropriate <br /> referral. <br />