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DocuSign Envelope ID:874D086C-148C-418A-B140-732EE045A830 <br /> 2. Responsibilities of the Provider <br /> a. Services. The Provider shall provide the County with all Basic Services required in <br /> Section 3 within the time limitations set forth herein and in accordance with the highest <br /> professional standards. <br /> b. Standard of Care. <br /> i. The Provider shall exercise reasonable care and diligence in performing <br /> services under this Agreement in accordance with the highest generally <br /> accepted standards of this type of Provider practice throughout the United <br /> States and in accordance with applicable federal, state and local laws and <br /> regulations applicable to the performance of these services. Provider is solely <br /> responsible for the professional quality and accuracy of all work related to the !' <br /> Basic Services. <br /> ii. If activities related to the performance of this Agreement require specific <br /> licenses, certifications, or related credentials Provider represents that it and/or <br /> its employees, agents and subcontractors engaged in such activities possess <br /> such licenses, certifications, or credentials and that such licenses certifications, <br /> or credentials are current, active, and not in a state of suspension or revocation. <br /> 3. Basic Services. The Provider will furnish American Sign Language Interpreter and <br /> Transliteration Services (referred to collectively as"Services")under this Agreement as follows: <br /> a. Professional Conduct. The Provider and Interpreters shall adhere to the standards of <br /> professional conduct of an interpreter while conducting the services to include the cc <br /> following: <br /> i. The Provider shall provide qualified persons to the County to interpret between <br /> English and American Sign Language staff and clients. <br /> ii. The Provider and Interpreters shall relate to all County clients and staff in a <br /> respectful and professional manner. <br /> iii. The Provider and Interpreters will interpret the information being shared <br /> between client/family and staff as clearly as possible, without additional <br /> personal comments or biases on the topic being discussed. <br /> iv. The Provider shall provide Interpreters with valid NC Interpreting and <br /> Transliterating license and proof of certification through the Registry of <br /> Interpreters for the Deaf(RID). <br /> v. The Provider will follow the National Association of the Deaf https://nad.org/ <br /> Registry of Interpreters for the Deaf http://www.rid.org/ethics/code Code of <br /> Professional Conduct and is hereby incorporated by reference. <br /> b. Procedures and Guidelines upon acceptance of assignment: <br /> i. The Provider agrees to provide at least 24 hour notice if the Interpreter is unable <br /> to participate in a scheduled client contact. <br /> Revised 10/16 <br /> 2 <br />