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DocuSign Envelope ID:62E994DC-D78F-4C76-A015-72824302185F <br /> ii. For Interpretation: County will compensate Provider for services rendered at an <br /> hourly rate. Per hour reimbursement will begin at the time the Provider meets <br /> with County staff for the appointment and ends at the time the staff and <br /> interpreter contact is completed. There will be a minimum of one (1) hour of <br /> service for an appointment. <br /> 1. County will reimburse the Provider for one (1) hour of service in the <br /> event of a same day cancelled appointment. That includes appointments <br /> for clients who do not show up for an appointment, and for those who <br /> cancel an appointment with less than 24 hour notice. County will not <br /> reimburse for any Provider mileage. <br /> is <br /> 2. County will process invoices on a monthly basis. Checks will be mailed <br /> directly to the Provider in accordance with the Finance Department's <br /> schedule. <br /> 3. Invoice Procedure. Each Interpreter shall complete and submit the <br /> County "Invoice for Payment of Interpreting Services" form to County <br /> staff at the time services are rendered. County staff will verify the <br /> information, sign and forward the form for payment of services. <br /> 4. The Interpreter will record the start and finish time worked to the minute. <br /> After the first hour of service, payment will be calculated and paid per <br /> minute. <br /> 5. The Interpreter shall submit one invoice per client,unless there is a block <br /> of appointments without interruption. Without interruption means that <br /> there were no cancelled appointments and no lunch hour included. This <br /> is appropriate for a group of clients who are served for the same type of <br /> appointment, at the same location. (e.g., a morning in the dental clinic, <br /> an afternoon serving back-to-back refugee communicable disease <br /> screening appointments.) When in doubt,the Interpreter shall contact the <br /> County Language Coordinator. <br /> 6. Cancelled Appointment. In the event of a cancelled appointment, the <br /> Provider is required to stay until relieved of duty by the individual in <br /> charge. County staff may require other interpreter-related services in <br /> place of the scheduled appointment. As stated above, the Provider may <br /> submit an invoice in the event of a broken appointment (with less than 24 <br /> hour notice). <br /> 7. Telephone Interpretation. If the Interpreter is assisting County staff with <br /> a large volume of telephone calls outside of a scheduled appointment <br /> time, the Interpreter shall complete a Call Log to submit along with an <br /> invoice describing the services performed. This type of service is paid <br /> by the minute,without a one hour minute requirement for payment. <br /> 8. Unexpected Closing or Delayed Opening. In the case of an unexpected <br /> closing or delayed opening (e.g., inclement weather) of the Health <br /> Department, the Provider shall not be paid for missed appointments. <br /> When in doubt,the Provider or the Interpreter can call 732-8181 to see if <br /> county offices are open or are on a delayed schedule. When possible,the <br /> Revised 06/17 <br /> 5 <br />