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DocuSign Envelope ID:8E87460E-053E-4F51-836A-0798AA5D163E <br /> EXHIBIT A <br /> Ref: Family Success Alliance Zone 4 Navigators <br /> Purpose:To provide Navigator services for the Family Success Alliance in Zone 4 as outlined in detail <br /> below and described in Exhibit B, Navigator Job Description. <br /> Project Scope: <br /> Provider will: <br /> 1. Coordinate logistics to allow navigators to operate out of provider office. <br /> a. Provide Wi-Fi password for internet connection and printing. <br /> b. Provide access to photocopier for small print jobs (less than 10 copies). Larger print jobs can <br /> be done at OCHD. <br /> c. Provide key or other procedures to allow navigator access to the office during regularly <br /> scheduled hours. <br /> d. Provide a work space for each navigator that includes a desk, chair and access to basic office <br /> supplies (pens, notebooks, stapler, etc.). <br /> e. Offer an orientation to review office procedures and locations for supplies, printing, meeting <br /> space, and payroll procedures and reporting weekly hours. Use an orientation protocol to <br /> track topics and completion dates. <br /> f. Include navigator in agency meetings as relevant and appropriate. <br /> g. Provide a locked location to store paper documents that only navigators are able to access. <br /> 2. Provide program support to the navigators. <br /> a. Either the Executive Director or other program staff is available to answer questions about <br /> the services of the organization or other related community-based services. <br /> b. Either the Executive Director or other program staff will provide guidance on how to assist <br /> zone families with service referrals and issues of confidentiality. <br /> c. Either the Executive Director or other program staff will work with navigators to identify <br /> areas of collaboration and partnership between provider and FSA to include client referrals, <br /> co-sponsoring of community and outreach events and other options. <br /> d. Either the Executive Director or other program staff will be available to provide job <br /> shadowing to increase navigator understanding of the provider agency and to increase <br /> community contacts and network. <br /> e. Either the Executive Director or other program staff will provide support and guidance as <br /> needed in other unspecified areas. <br /> 3. Orientation/Training. <br /> a. OCHD and provider will discuss training needs and requirements and develop a mutually <br /> agreed upon schedule to meet the requirements.Training must include review of the <br /> Navigator Manual and its associated policies and procedures. <br /> b. Training and orientation may cause the normal work schedule to vary. <br />