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DocuSign Envelope ID:E53B24FF-8900-482C-BC81-C6277D8784B3 <br /> NEOGOV Perform N E.GO <br /> NEOGOV Services <br /> Setup and Provisioning <br /> The following activities are conducted as part of the implementation: <br /> • Customer to review the project kick-off tutorial for information on the project timeline, <br /> deliverables, and establish project expectations. <br /> • NEOGOV will establish an associated training environment that may be used during training <br /> and post-training to allow the Customer to learn the system and begin defining new roles, <br /> responsibilities, or activities within the Organization. <br /> • NEOGOV will establish the Customer's production environment <br /> Training <br /> NEOGOV training is available online (web-based,pre-built, content) unless otherwise proposed as <br /> included in the Order Form. All customers have full access to the demo/training environment setup <br /> for Insight. <br /> NEOGOV's pre-built, online training consists of a series of web courses as well as a series of <br /> hands-on exercise designed to introduce the standard features and functions and may be used as <br /> reference material by the staff following training to conduct day-to-day activities. The pre-built, <br /> online training includes exercises that are designed to be flexible enough to allow Customer led <br /> training sessions internally to introduce user-specific requirements and processes for staff to learn <br /> the system as closely as possible to the customer's actual recruitment processes after go-live. <br /> NEOGOV, Inc. Proprietary and Confidential Page 3 of 4 <br />