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~~ <br />ORANGE COUNTY ]7EPARTMENT ON AGING ~ f~i ` <br />POST OFFICE BOX 81 81 u;~p-.~° ~~ <br />TERRY M. PASSMORE DIRECTOR is ~" <br />D/RECT7EL -9l92A5200g 600 HIGHWAY $6 NORTH •, ~'" ,~o <br />HILLSBOROUGH, NORTH CAROLINA 27278 s ~~~• <br />WWW.CO ORANGE NC US/AGING <br />February 7, 2006 <br />Blue Cross Blue Shield of North Carolina Foundation <br />5901 Chapel Hill Road <br />Durham, NC 27707-0718 <br />To Whom It May Concern: <br />1 write in support of Orange County Emergency Management's grant application to implement a <br />notification system for at risk populations in Orange County The Department on Aging <br />maintains a list of seniors to be called in case of a county wide emergency The seniors on We <br />]ist have health conditions and little social support, which make them vulnerable in the event of <br />an emergency. Our agency staff tries to reach each person before the emergency to check an <br />them and determine if assistance is needed. Emergency situations often happen unannounced in <br />which case the staff attempts to reach the vulnerable seniors after the event to see if they require <br />any assistance <br />the present system of using staff to call each person on the list is very time consuming for the <br />agency and causes some seniors on the list to be notified at a late time. Ihus if this project is <br />funded, the emergency list wilt be handled more effectively as many seniors will be notified <br />automatically and will have more time to prepaze for the impending emergency. Agency staff <br />will then be freed up to respond to the seniors who are unable to manage the automated system, <br />which will lead to better customer service. We expect one of the outcomes of this project will be <br />a higher number of registrants on the list because of the increased service level provided by this <br />project. <br />We appreciate the Foundation's willingness to offer grants for projects such as this and aze <br />excited to be part of increasing the preparedness level of the vulnerable populations in Orange <br />County <br />Sincerely, <br />a~-v~---"'"" <br />Jerr P s ore <br />Dir r <br />TELEPHONE 19t91 Z45-ZOOn ~ FACSIlAIIE I9t9) B44-3O44 ~ EMAIL 1(J25SfT10r0@CO Or2riJ8 ^C U$ <br />