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DocuSign Envelope ID:77803446-26E8-4424-B3DD-15F947931AE8 <br /> 7. Although BCS does not guarantee 7x24x365 support,BCS does recognize the nature of the customer's business <br /> and endeavors to make sure all critical issues are addressed immediately. There is no guarantee of 24 hour completion of software <br /> revision. <br /> The Parties represent, by the signatures below, that this Maintenance Agreement has been executed by their duly <br /> authorized representatives as of the Effective Date. <br /> BR DSFPO VS TING SERVICES LICE�N WSigned by: <br /> 1rals aw jb1AAA,k Numwttxstu <br /> By: By. <br /> B ,_ <br /> �F317F16A0A11422... Print Name: Bonnie Hammersley <br /> Print Name:Tony Bradshaw <br /> Title:President Title: Manager <br /> 5/5/2017 5/10/2017 <br /> Date: Date: <br /> B-10 <br /> CORE/0804998.0008/128897050.2 <br />