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CONTENTS <br /> APPROVAL i <br /> EXECUTIVE SUMMARY ii <br /> MANAGING PUBLIC RECORDS IN NORTH CAROLINA iii <br /> AUDITS, LITIGATION AND OTHER OFFICIAL ACTION vi <br /> DESTRUCTION OF PUBLIC RECORDS vii <br /> ELECTRONIC RECORDS AND DIGITAL IMAGING viii <br /> MICROFILM xi <br /> DISASTER ASSISTANCE xii <br /> STAFF TRAINING xii <br /> STANDARD-1. ADMINISTRATION AND MANAGEMENT RECORDS 1 <br /> STANDARD-2. AIRPORT AUTHORITY RECORDS 16 <br /> STANDARD-3. ANIMAL CONTROL AND SHELTER RECORDS 18 <br /> STANDARD-4. BUDGET, FISCAL, AND PAYROLL RECORDS 21 <br /> STANDARD-5. CODE ENFORCEMENT AND INSPECTION RECORDS 31 <br /> STANDARD-6. EMERGENCY SERVICES RECORDS 43 <br /> STANDARD-7. GEOGRAPHIC INFORMATION SYSTEM (GIS) RECORDS 50 <br /> STANDARD-8. INFORMATION TECHNOLOGY (IT) RECORDS 58 <br /> STANDARD-9. LEGAL RECORDS 63 <br /> STANDARD-10. PARKS AND RECREATION RECORDS 68 <br /> STAN DARD-11. PERSONNEL RECORDS 71 <br /> STANDARD-12. PLANNING AND ZONING RECORDS 87 <br /> STANDARD-13. PUBLIC RELATIONS RECORDS 97 <br /> STANDARD-14. PUBLIC TRANSPORTATION SYSTEMS 99 <br /> STANDARD-15. PUBLIC UTILITIES AND WASTE MANAGEMENT RECORDS 106 <br /> STANDARD-16. RISK MANAGEMENT RECORDS 112 <br /> REQUEST FORMS 116 <br /> INDEX 118 <br />