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DISASTER ASSISTANCE <br /> Q. What should I do in case of fire or flood? <br /> A. Secure the area,and keep everyone out until fire or other safety professionals allow entry. Then,call our <br /> Raleigh office at(919) 807-7365 for the Head of the Local Records Program or(919) 807-7339 for the State <br /> Preservation Officer. If you're in the western part of the state,call our Asheville Office at(828) 274-6789. <br /> Nights and weekends,call your local emergency management office. <br /> DO NOT ATTEMPT TO MOVE OR CLEANANYRECORDS. <br /> Damaged records are extremely fragile and require careful handling. Our staff is trained in preliminary <br /> recovery techniques,and professional vendors can handle your larger disasters. <br /> Q. What help do you give in case of an emergency? <br /> A. We will do everything we can to make a visit to you at the earliest opportunity to provide hands-on assistance. <br /> We can assist you in appraising the records that have been damaged so that precious resources(and especially <br /> time) are not spent on records with lesser value. We can provide lists of professional recovery vendors that <br /> you can contact to preserve your essential and permanent records. <br /> Q. What can I do to prepare for an emergency? <br /> A. We provide training to interested governments on disaster preparation. We discuss the roles of proper <br /> inventories,staff training,and advance contracts with recovery vendors. If you would like to have this <br /> workshop presented,just call the analyst assigned to your county. <br /> STAFF TRAINING <br /> Q. What types of workshops or training do you offer? <br /> A. While we have a group of prepared workshops that we can offer at any time,we are also happy to work with <br /> you directly to develop training suited to your specific needs. Our basic workshops are: <br /> • Managing Public Records:Law and Practice in North Carolina—our basic <br /> introduction to the Public Records law and records management; <br /> • Evaluating Filing Systems—how to evaluate and improve paper or electronic filing <br /> systems; <br /> • Scanning Public Records:Laying the Groundwork—considerations and procedures <br /> to establish an imaging system; <br /> • Disaster Preparedness and Recovery—how to be prepared for disasters,and what <br /> will have to be done after a disaster happens; <br /> • Microfilming as a Preservation Tool:Digital Imaging and Microfilm—why <br /> microfilm is still used,and how it can work with digital technologies. <br /> Q. Will you design a workshop especially for our office? <br /> A. Yes,we will. Let the analyst assigned to your county know what type of training you need. <br /> Q. Do we have to come to Raleigh for workshops? <br /> A. No,we will come to your offices to present the workshops you need. We have no minimum audience <br /> requirement. We will also do presentations for professional associations,regional consortiums,and the public. <br /> Q. Is there a fee for workshops? <br /> A. Not at this time. <br /> ix <br />