2017-123-E Health - Solutionreach, Inc. for HIPAA compliance texting

Browse Search

DocuSign Envelope ID:98C1 EFCE-16F1-463F-82E1-11 E2C75006F5 SERVICES AGREEMENT This Services Agreement("Agreement")is entered into on March 8,2017 ("Effective Date")by and between Solutionreach,Inc.,d.b.a.Solutionreach or Smile Reminder(the"Company"),with its principal place of business at 2912 Executive Parkway Suite 300 Lehi,UT 84043,and"Client,"with its principal place of business listed below. Please fax this signed Agreement to the Company at(801)407-1629. Client Account Information Business Name Orange County Health Department Address 300 West Tryon Street City Hillsborough I State NC Zip 27278 Country United States Contact Information Name Rebecca Crawford Direct Email rcrawford@orangecountync.gov Direct Line/Ext 919-245-2414 Office Email Office Phone Office Contact Practice Fax Web Site Address Practice Software Eaglesoft/Dental,Patagonia/Medical Version 1.Services: The Company agrees to provide Client non-exclusive electronic access to the Smile Reminder Platform or Solutionreach Platform(Services")via a digital information processing,transmission and storage system("Servers")maintained by the Company and located at the Company's facilities.The Company shall make the Services and Servers available on and via the Internet. 2.Fees and Payment: Client agrees to pay a monthly license fee in accordance with the attached schedule I(based on the License Terms specified below).The monthly billing cycle commences 10 days after the Effective Date.Pricing is guaranteed for as long as this Agreement remains in effect and if Client begins using the Services within 15 days subsequent to the Effective Date.All fees are in U.S.Dollars. 3.Multi-Annual Term:Monthly Service Fee is based on(i)multi-annual agreement(24 months)(ii)per license,(iii)services,(iv)up to 3 providers per license. 4.Payment: A Setup Fee of$1 will be assessed upon execution of agreement.Client will be charged the monthly Service Fee at the end of each monthly billing cycle.(See schedule I for pricing). 5.Satisfaction Guarantee: The satisfaction guarantee period begins 10 days after the Effective Date above and continues for 60 days. Client may terminate this Agreement if Client has completed initial training, completed installation of the Solutionreach or Smile Reminder data sync software program and the Services have been actively in use(e.g.,sending messages)for at least 30 days,provided(1)Client has not waived the satisfaction period,and(2)Client notifies the Company in writing of its intent to cancel within the applicable satisfaction guarantee period. 6.Other:This Agreement includes and incorporates all terms and conditions of the Company's online End-user License Agreement(including changes and updates from time to time),which must be accepted by Client.In the event of a practice transfer,both the Client and the new practice owner are liable for all obligations under this Agreement,unless specifically agreed in a signed writing by the Company.Client shall pay all collection and attorney fees if collection procedures are commenced.By signing this Agreement,Client is authorizing the Company to directly charge the credit card or bank account,as indicated below, for all applicable fees described herein. Credit Card: (check one) Charge Checking or Savings Account: (check one) AMEX Visa MasterCard Discover Checking Savings Name of Institution: Expiration Date: / Routing Number: Name on card: Information will be given over the phone. Account Number: Address(if different than above): Name on Account: This Servi es j-ement shall automatically renew 24 months after the Effective Date(the"Renewal Date")for an additional one year term and annually thereafter on each anniversary of the Re•,-w. !late,unless the Company is notified in writing at least 15 days prior to the next Renewal Date. Initial here to indicate that you understand and acknowledge the automatic renewal terms of this Agreement. IN WITNESS WHEREOF,the Client,by its duly authorized representative,has executed this Agreement as of the Effective Date. DocuSigned by: DocuSigned by: Fjorkil 1T( uth e� d representative): agP��R� OVED)�`(SOL Tlu ONREACH AUTHORIZED REPRESENTATIVE: AA-2G 4o�l PR=D i (J.en gn d §1-45A�6B945G40F... Hann D0168.4ZF r12.. Office Use 0inlly° iUpdalr I/2015 Source lloduclry