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DocuSign Envelope ID: D1041CA6-DBD4-42BE-8832-7C592BF2BA15 <br /> 1AMS-FIELD TECH 3.012 GENERAL <br /> AMS-FIELD TECH 3.013 REQUIRED FIELDS-Ability for County to determine which fields are 1 <br /> required. <br /> COUNTY-DEFINED WORK ORDER STATUS TYPES -AUTOMATED <br /> AMS-FIELD TECH 3.014 <br /> ASSIGNMENTS -Ability to automate status assignment throughout the <br /> 1 <br /> process(e.g., active, inactive, hold, change, lock, etc.), with the ability to <br /> manually override to a particular status. <br /> MULTIPLE FIELD TECHS PER WORK ORDER-Ability to track multiple <br /> AMS-FIELD TECH 3.015 field techs per work order and identify a primary field tech responsible for 1 <br /> the work order. <br /> AMS-FIELD TECH 3.016 SEARCH -Allow for search and retrieval of a work order using any 1 <br /> combination of: <br /> AMS-FIELD TECH 3.017 -Work Order number 1 <br /> AMS-FIELD TECH 3.018 - Client Name 1 <br /> AMS-FIELD TECH 3.019 - Location 1 <br /> AMS-FIELD TECH 3.020 - Re uestor 1 <br /> AMS-FIELD TECH 3.021 - Client and/or Re uestor departments. 1 <br /> AMS-FIELD TECH 3.022 - Client or Re uestorS phone numbers. 1 <br /> AMS-FIELD TECH 3.023 - Due dates 1 <br /> AMS-FIELD TECH 3.024 - Work order status 1 <br /> AMS-FIELD TECH 3.025 -Work order priority 1 <br /> AMS-FIELD TECH 3.026 -Various Wild Card searches 1 <br /> AMS-FIELD TECH 3.027 - Partial word searches 1 <br /> AMS-FIELD TECH 3.028 SECURITY-Ability to restrict access to create new work orders. 1 <br /> UNLIMITED ALERTS-Ability to place unlimited number of Alerts per work Alerts are defined by the <br /> AMS-FIELD TECH 3.029 1 order. Notification and Escalation feature <br /> of the application. <br /> AMS-FIELD TECH 3.030 <br /> FLASH ALERTS -Ability to flash alerts by work order(e.g., high priority Flash Alerts are linked to the <br /> 1 <br /> work orders past due newly assigned). Executive Dashboard module. <br /> AMS-FIELD TECH 3.031 TIME TRACKING -The ability to track all time by work order, date and 1 <br /> staff. <br /> UNLIMITED COMMENTS AND NOTES- Provide an area for unlimited <br /> AMS-FIELD TECH 3.032 free-form text comments and notes for each work order. Speech -to-text 1 <br /> would also be preferred. <br /> AMS-FIELD TECH 3.033 WORK ORDER STATUS TRACKING -Ability to inquiry on all open work 1 <br /> orders and view status and due dates. <br /> AMS-FIELD TECH 3.034 WORK ORDER DUE DATE -AUTOMATIC REMINDERS -Ability to 1 <br /> automatically generate notifications for upcoming due work orders. <br /> AMS-FIELD TECH 3.035 HISTORY-Ability to show all work order history by field tech. 1 <br /> AMS-FIELD TECH 3.036 USER DASHBOARD- Provide a user specific dashboard with statistics, 1 <br /> status and assignments. <br /> AUTOMATIC REMINDERS-Ability to set automatic <br /> AMS-FIELD TECH 3.037 reminders/notifications based on predefined phases (e.g. due date within 1 <br /> x days, newly assinged work orders, high priority work orders, etc.). <br /> A- Feature/Function Specs Addendum A-Completed Page 10 <br />