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DocuSign Envelope ID: D1041CA6-DBD4-42BE-8832-7C592BF2BA15 <br /> 1AMS-Suppon Staff 2.048 SCHEDULING <br /> AMS-Support Staff 2.049 MASTER CALENDAR-Ability to provide a master calendar with all work 1 <br /> orders included from all departments. Requires Time Management module <br /> AMS-Support Staff 2.050 FUTURE PLANNING CALENDAR-Ability to create future planning 1 <br /> calendar schedule of all future work orders by type and date). <br /> AMS-Support Staff 21051 NOTIFICATION/COMMUNICATION: <br /> Ability to genereate automated as well as manual notifications/ <br /> AMS-Support Staff 2.052 communitation over a variety of mediums like county email, SMS, internal 1 <br /> application notification etc. to a one or more rece ients. <br /> Ability to generate automated as well as manual <br /> AMS-Support Staff 2.053 notifications/communication based on the priority level of a work order. 1 <br /> AMS-Support Staff 2.054 <br /> Ability to use a generic(email, SMS, etc.)predefined account to send <br /> 1 <br /> notifications/communications. <br /> AMS-Support Staff 2.055 <br /> NOTIFICATION TRACKING -Ability for system to track all <br /> 1 <br /> notifications/communications are sent to desicinateed parties. <br /> NOTIFICATION/COMMUNICATION CREATION-Ability to create <br /> AMS-Support Staff 2.056 customized communication messages to be distributed via a variety of 1 <br /> mediums like county email, SMS, internal application notification, etc. <br /> NOTIFICATION/COMMUNICATION CREATION -Ability to setup <br /> AMS-Support Staff 2.057 predefied notifications/communications that are sent to designated 1 <br /> parties at predefined point in the work order lifecycle(work order creation, <br /> status updates, completion, etc. <br /> AMS-Support Staff 2.058 NOTIFICATION/COMMUNICATION CREATION EDIT-Ability to edit or 1 <br /> create new preclefied notifications/communications. <br /> AMS-Support Staff 21059 INQUIRY&REPORTS <br /> AMS-Support Staff 2.060 USER QUERIES -Ability for users to create quick queries and reports 1 <br /> from within the system i.e. counts status etc.). <br /> AMS-Support Staff 2.061 REPORTING PARAMETERS -Ability for reports to accept parameters 1 <br /> such as a date range for a report. <br /> AMS-Support Staff 2.062 REPORT SCHEDULING AND DELIVERY-Ability to set up reports to be 1 <br /> automatically delivered on a scheduled basis. <br /> AMS-Support Staff 2.063 SPELL CHECK- Provide spell checking for all reports and 1 <br /> correspondence. <br /> AMS-Support Staff 2.064 STAFF REPORTS-Ability to automatically generate user-defined staff 1 <br /> reports and resolutions with the ability to edit before finalizing. <br /> AMS-Support Staff 2.065 REQUEST STATUS REPORTS -Ability to produce status reports on 1 <br /> requests by work order priority, category, due dates, assigned staff, etc. <br /> AMS-Support Staff 2.066 EXPENSES REPORT-Monthly revenue/expense report(parts and labor 1 <br /> Coss <br /> WORK ORDER STATUS REPORTS -Ability to produce work order <br /> AMS-Support Staff 2.067 status reports by work order priority, category, due dates, assigned staff, 1 <br /> etc. <br /> A- Feature/Function Specs Addendum A-Completed Page 7 <br />