Orange County NC Website
D Envelope ID: D1041CA6-DBD4-42BE-8832-7C592BF2BA15 <br /> AMS-Support Staff 2.015 UPDATING-Ability to add and edit staff time to an existing work order. 1 <br /> CLOSING-Ability to update the work order status, assigned staff, due <br /> AMS-Support Staff 2.016 date, client, requestor, etc. of a work order marked with completed 1 <br /> status. <br /> Limited- Based on each type of record, <br /> AMS-Support Staff 2.01 USER-DEFINED FIELDS- Provide for"unlimited"County defined fields 1 the county will have 6 Date Fields, 6 <br /> based on work order type. If limited, please explain in comments. Boolean, 2 numerical 0 Dp, 4 numerical <br /> 2dp, 6 numerical 4dp,4 30 Char, 2 60 <br /> Char, 7 1000 Char fields. <br /> AMS-Support Staff 2.018 ALERTS -Allow ability to flag work orders so as to alert or warn any 1 Popup messaging is supported at the item <br /> personnel of a special condition at the time of work order creation. level. <br /> AMS-Support Staff 2.019 GENERAL <br /> AMS-Support Staff 2.020 WEB ACCESS -Provide the ability to access the request que. 1 <br /> AMS-Support Staff 2.021 WEB ACCESS- Provide ability to be accessed from any web browser 1 <br /> IE Safari Mozilla Chrome <br /> WEB ACCESS-Ability to recognize the roles and permissions of the <br /> AMS-Support Staff 2.022 user accessing the web portal. (like administrator, department liasion, 1 <br /> re ular county staff, etc. <br /> AMS-Support Staff 2.023 REQUEST MERGING -Ability to merge duplicate requests already 1 Duplicates are flagged then rejected as a <br /> created. duplicate. <br /> AMS-Support Staff 2.024 WORK ORDER MERGING -Ability to merge duplicate work orders 1 <br /> already created. <br /> WORK ORDERS ASSOCIATIONS -Ability to associate multiple child Link of multiple WO's are linked to a <br /> AMS-Support Staff 2.029 1 Project or tracked as a multi Task WO in <br /> work orders to a single parent work order. WebTMA. <br /> AMS-Support Staff 2.026 SECURITY-Ability to create work orders, be it from a submitted request 1 <br /> or independent of a submitted re nest. <br /> AMS-Support Staff 2.027 SECURITY-Ability to change status, priority and category on a work 1 <br /> order. <br /> AMS-Support Staff 2.028 SECURITY-Ability to change details of an existing work order like 1 <br /> re uestor location due date etc. <br /> AMS-Support Staff 2.029 SECURITY-Ability to change details of an existing queued request like, 1 <br /> re uestor location due date etc. <br /> AMS-Support Staff 2.030 SECURITY-AbilitV to access and manage work orders. 1 <br /> AMS-Support Staff 2.031 SECURITY-AbilitV to assign work orders to AMS staff. 1 <br /> AMS-Support Staff 2.032 SECURITY-AbilitV to access and manage queued requests. 1 <br /> AMS-Support Staff 2.033 SECURITY-AbilitV to access and manage assets/ arts. 1 <br /> AMS-Support Staff 2.034 SECURITY-Ability to access and manage HVAC assets and preventive 1 <br /> maintenance schedules. <br /> AMS-Support Staff 2.035 SECURITY-Ability to access and manage HVAC assets and preventive 1 <br /> maintenance schedules. <br /> AMS-Support Staff 2.036 APPLICATION -Ability to assign a unique ID to each Work Order. 1 <br /> APPLICATION-Ability to bringing the requests marked with specific <br /> AMS-Support Staff 2.037 temporary priorities to the forefront for quicker response by AMS staff. 1 <br /> A- Feature/Function Specs Addendum A-Completed Page 5 <br />