Orange County NC Website
DocuSign Envelope ID: D1041CA6-DBD4-42BE-8832-7C592BF2BA15 <br /> Enterprise Asset Management System- Request for Proposal <br /> Please input a I"in the appropriate column to the right of the feature/function/capability statement. Further explanations,or information regarding 3rd party software and/or modification costs should also be provided in the comments column and Project Costs worksheet(Appendix G),if applicable. <br /> Each"non-title"row(?.000)should have only one T. Blank rows will be scored as Not Available. <br /> Legend: <br /> - Standard-Current:Available in current software release <br /> a Standard-Next Release:Guaranteed available in next release of software <br /> Report Writer:function through Standard Reports or Ad Hoc Report Writer <br /> 3rd-Party App 3rd Party Application:Please estimate general cost estimates in comments not a quote,unless available due to your resell arrangement. <br /> Custom Modification:Custom programming by vendor(not meant to be a set-up configuration that is standard process through implementation). Please estimate general costs in comments(not a quote). <br /> Not available in current or next release;interfaced/integrated third-party application or through custom modification. <br /> CL g <br /> ® CL <br /> di <br /> Li <br /> Web Portal•OC staff 1A00 REQUEST <br /> Web Portal•oc staff 1.001 REQUEST ENTRY FIELDS-The request entry form should include a <br /> minimum of the following data elements: <br /> WebPortal-OCStaff 1.002 •Unique Request ID 1 Auto Assigned <br /> Web Portal•OC Staff 1.003 •Request Type/Category 1 <br /> Web Portal-OC Staff 1.004 •Primary issue/request 1 <br /> Web Portal•OC Staff 1.005 •Date Service Desired 1 <br /> Web Portal-OC Staff 1.006 •Time Service Desired 1 <br /> Web Portal•OC Staff 1.007 •Location of issue 1 <br /> Web Portal-OC Staff 1.008 •Department at the location for which service is requested 1 <br /> Web Portal•OC Staff 1.009 •Name of requesting staff 1 <br /> Web Portal-OC Staff 1.010 •Phone numbers of requesting staff 1 <br /> Web Portal•OC Staff 1.011 •Email of requesting staff 1 <br /> Web Portal-OC Staff 1.012 •Department of requesting staff 1 <br /> Web Portal•OC Staff 1.013 •Notification request checklist(upon receipt of request,work order 1 <br /> creation,work order completed,etc. <br /> Web Portal-OC Staff 1.014 •Date of request submitted 1 <br /> Web Portal•OC Staff 1.015 •Time of request submitted 1 <br /> Web Portal-OC Staff 1.016 REQUIRED FIELDS-Ability for County to determine which fields are 1 <br /> required. <br /> 1.017 <br /> Web Portal•OC Staff PREVENT DUPLICATES-Ability for system to identify duplicate <br /> 1 <br /> complaints and prevent a separate case from being opened. <br /> Web Portal-OC Staff 1.018 REQUEST ENTRY-Ability to allow department liasions to enter requests 1 <br /> on behalf of other staff. <br /> Web Portal>oc Staff 1.019 GENERAL SYSTEM TECHNOLOGY <br /> Web Portal-oc staff 1.020 SPELL CHECKING NARRATIVE NOTES-Provide spell checking 1 <br /> capabilities for all free form text fillable fields. <br /> Web Portal•OC Staff 1.021 WEB ACCESS -Provide ability to enable OC staff to enter tickets over 1 <br /> the internet. <br /> A- Feature/Function Specs Addendum A-Completed <br />