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DocuSign Envelope ID: D1041CA6-DBD4-42BE-8B32-7C592BF2BA15 <br /> VENDOR/RESELLER INFORMATION <br /> Please provide all information related to your company as requested in the RFP Section 8 <br /> (Appendices). <br /> In addition, specifically address the following issues: <br /> • Describe your research-and-development approach and process. <br /> TMA Response:A large number of the WebTMA features come from client suggestion or <br /> need.TMA prides itself in working closely with clients to develop features and modules <br /> that work for the facility professional. Some of these ideas are collected via our annual <br /> Users Conference, suggestions via support, or new client opportunities. <br /> • If you are a Software Reseller/Partner, please provide the same company, customer <br /> demographics, and reference information for your specific company in addition to the <br /> software Vendor's information (see Section 8, Appendices B, C, D, and E). <br /> TMA Response: N/A <br /> • Technology direction <br /> TMA Response:This information is proprietary and confidential. Should TMA be selected <br /> as a preferred vendor moving forward,TMA will make the necessary steps to share this <br /> data with the County. <br /> • Please describe short-, medium-, and long-term direction regarding major changes in <br /> architecture, database, platforms, languages, etc. <br /> TMA Response:This information is proprietary and confidential. Should TMA be selected <br /> as a preferred vendor moving forward,TMA will make the necessary steps to share this <br /> data with the County. <br /> CORPORATE STRUCTURE CHANGES <br /> Please explain whether there are any known circumstances, such as major organizational <br /> restructuring, mergers, and/or acquisition plans/considerations that are under consideration. <br /> TMA Response: None at this time. <br /> EXAMPLE CONTRACT <br /> Please provide example/boilerplate contract(s)that will be used to negotiate the proposed <br /> solution. <br /> TMA Response: Please find Sample Contracts in the Attachment Section of the RFP. <br /> USER GROUPS <br /> Provide information regarding organized user groups, including frequency and location of user <br /> group meetings. Also, indicate who conducts the meetings and who is responsible for establishing <br /> user group meeting agendas. <br /> TMA Response:TMA hosts and annual users conference in Tulsa, Oklahoma.The Conference <br /> features a broad range of activities to sharpen your skills with TMA products. You will have the <br /> opportunity to increase your knowledge, productivity, and value of the TMA application within your <br /> organization.The Conference offers a variety of breakout sessions, hands-on workshops, <br /> roundtable discussions, and entertainment. Most importantly, the Conference will provide you <br /> with the opportunity to network, collaborate, and exchange ideas with TMA staff and your peers. <br /> There is also a national Yahoo List Server user group made available to current customers. <br /> SOL.NO 2016-027 Confidential and Proprietary 36 <br />