Orange County NC Website
Browse       Search
DocuSign Envelope ID: D1041CA6-DBD4-42BE-8B32-7C592BF2BA15 <br /> either summary or detail should be obtained easily and intuitively with minimal manual entry. For <br /> each application software module proposed, indicate whether your organization developed the <br /> module, or if the module is available as a result of a third-party relationship that has been <br /> established with another vendor. <br /> In addition to the required and optional software information requested in Section 8, provide <br /> general information on other application modules not requested in this RFP that may be of interest <br /> or benefit to the County. <br /> TMA Response:TMA Systems is the sole developer of our application and modules. For additional <br /> please visit...........tp j. .. .. ............................k ........gip... . . /• <br /> information on all available modules lease visit htt....;.....- .tm�as .st�rn�s..�csm� resd.��ts. <br /> SOFTWARE CUSTOMIZATION AND ENHANCEMENTS <br /> Please provide information regarding the capability to provide the County with software <br /> customizations, including all applicable rates. In addition, include information on periodic system <br /> enhancements and updates. <br /> TMA Response:TMA specializes in a consultative approach to examining your business needs and <br /> technology requirements.TMA begins by listening to and understanding your unique set of <br /> conditions before we design, plan, and build the complex systems you need to achieve success. <br /> Through a powerful blend of management, technical expertise and deep industry knowledge,we <br /> work with your organization to define the business architectures and processes necessary to <br /> implement the systems and applications that can deliver the added value to your business. <br /> TMA System Integration Capabilities <br /> The breadth and scope of our systems integration capabilities enable TMA to minimize your risk, <br /> maximize your technology investment, and deliver the best total system integration to your <br /> organization. <br /> Experienced consultants focus on delivering business results and performance improvement by <br /> bringing complex technologies together to maximize compatibility, interoperability, and enterprise- <br /> wide information management. Our flexible and seamless system integration capabilities include: <br /> • Designing a requirements analysis <br /> • Planning, designing, and implementing custom application systems and information <br /> infrastructures <br /> • Integrating software and hardware components <br /> • Enabling complex computer networking <br /> • Using Enterprise Application Integration <br /> • Training users and aiding change management <br /> • Assuring knowledge transfer <br /> • Preserving legacy management and Internet enablement services <br /> • Continuing systems and applications management and maintenance <br /> LICENSING MODEL <br /> Please describe your licensing models (e.g., concurrent user, named user, revenue,transaction <br /> volumes, etc.) and provide examples. <br /> TMA Response:WebTMA is sold based on a concurrent user basis for the base application and <br /> technician users. For MobileTMA, licenses are sold in bundles of 5 users. For WebTMA GO licenses <br /> are sold in named users. Requesters are sold as unlimited users. <br /> HARDWARE REQUIREMENTS <br /> SOL.NO 2016-027 Confidential and Proprietary 29 <br />