Orange County NC Website
DocuSign Envelope ID: D1041CA6-DBD4-42BE-8B32-7C592BF2BA15 <br /> time completing work orders, performing PMs, and completing inspections, instead of filling out <br /> paper forms or retyping data. Additionally, iOS devices with high-resolution cameras can take <br /> advantage of mobileTMA GO's barcode scanning capability to further increase data accuracy and <br /> staff productivity. <br /> Most importantly, mobileTMA GO provides the ability to operate in an online/offline mode. When <br /> online, mobileTMA GO transmits data directly to the WebTMA database in real time. When offline, <br /> data is stored on the iOS device and may be synchronized to the WebTMA database when an <br /> online connection is available. <br /> Mobile Room Inspections <br /> With WebTMA's Mobile Room Inspections,technicians have the ability to use select mobile devices <br /> to electronically complete inspections, eliminating the need to carry paper inspection forms— <br /> saving time and lost paperwork.Technicians can also upload inspection results for easy analysis. <br /> Inspection forms are transferred to a compatible mobile device for your staff to note conditions, <br /> record inspection results, and automatically generate repair or replacement work orders for failed <br /> inspection points. <br /> Room Inspections <br /> Room Inspections module is an advanced tool for automating, simplifying, and streamlining the <br /> inspection process.This valuable tool can be used to inspect rooms, offices, and areas within your <br /> facilities, as well as record inspection data for analysis and potential billing. <br /> Some of the features and benefits include: <br /> • Reduce staff requirements by creating efficiencies during the inspection process <br /> • Shorten the inspection process and processing time <br /> • Perform inspections electronically using optional Mobile Room Inspections or WebTMA GO <br /> • Easily schedule staff for inspections of rooms, offices, and areas <br /> • Create work orders automatically for items that need to be repaired or replaced <br /> Service Request <br /> The Service Request Module provides a user-friendly web portal to submit, query, and report on <br /> work requests. Service Requesters can receive e-mail messages regarding the status of their <br /> request during the request/work order process flow.They can also review request/work order <br /> status in real time. Requesters can only access the Requester windows that are available to them <br /> based on their access created for their login and password. <br /> The WebTMA user who is responsible for validating these requests will do this through the Request <br /> Log. During this validation process, WebTMA automatically checks for duplicates and warranties. <br /> When the service request is accepted, the requester automatically receives an e-mail to inform <br /> requester of the new status. If a service request is rejected,the requester receives an automatic e- <br /> mail stating the reason. As the status of the work order changes through the work order process, <br /> the requester continues to receive automatic e-mail messages informing them of the status of their <br /> request until the work order is closed. <br /> SOL.NO 2016-027 Confidential and Proprietary 20 <br />