2017-119-E IT - TMA Systems, LLC for facility maintenance software and annual software support

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DocuSign Envelope ID: D1041CA6-DBD4-42BE-8B32-7C592BF2BA15 EXECUTIVE SUMMARY TMA Systems is a leading Enterprise Asset Management Software (EAMS) provider of maintenance management systems.These solutions automate and streamline maintenance operations to provide cost-effective methods that ensure asset reliability and increased productivity for your organization. At TMA, we understand that your success is directly related to your ability to effectively maintain your organization's assets at the highest level possible. And at TMA, we make your success simple. With more than twenty-five years' experience,TMA has built a deep understanding of the challenges and complexities facing organizations like yours.These are organizations that pursue a high level of performance within their maintenance operations.TMA takes this understanding, coupled with listening to clients' needs, and delivers solutions that provide the highest possible value. Worldwide, more than 1,400 TMA clients maintain in excess of 45,000 facilities, representing 3.2 billion square feet of space.These world-class organizations have a deep appreciation of the complexity and challenges of managing facilities.Their bottom-line focus is on their assets,the services they perform, and the contributions they make in meeting the goals and objectives of their organizations. Innovation Since 1988,TMA Systems has provided the most technologically advanced maintenance management software available.These advanced products, along with world-class training, superior professional services, and outstanding technical support are key reasons TMA is the preferred solution for facility professionals throughout the world. A representation of significant advancements related to our products includes the following: • First graphical Computerized Maintenance Management System (CMMS)for the Apple Macintosh Operating System. (1989) • First cross-platform CMMS.TMA operates seamlessly across both Microsoft Windows and Macintosh Operating Systems in a mixed network environment. (1990) • First CMMS to integrate email in the work request process. (1993) • First web-enabled module to link browser technology to a CMMS. (1996) • First paperless solution utilizing an advanced interface to a handheld device. (1998) • First web-based CMMS solution for facilities with the introduction of WebTMA. (2000) • First to integrate the Asset Condition Index(ACI)within a CMMS. (2002) • First to develop and introduce a fully functional CMMS operating on a Pocket PC handheld device, mobileTMA. (2003) • First CMMS to utilize 100% Microsoft.NET technology, WebTMA version 2.0. (2004) • First CMMS to offer a fully integrated custodial module. (2006) • First CMMS to utilize second generation .NET technology, WebTMA version 4.0. (2008) • First CMMS to utilize Microsoft Silverlight with GIS technology. (2009) SOL.NO 2016-027 Confidential and Proprietary 2