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DocuSign Envelope ID: D1041CA6-DBD4-42BE-8B32-7C592BF2BA15 <br /> TmAsySTEMS <br /> uw <br /> * It has been found that setting virtual memory to Windows Managed in lieu of custom gives the <br /> best results for WebTMA performance. <br /> ** Some features within WebTMA have special requirements.The specific features are <br /> Silverlight, CAFM and Network Login (Single-Sign-On). For Network Login, only Microsoft <br /> Internet Explorer is supported. Firefox and Chrome have limited support for CAFM using a third- <br /> party ClickOnce add-on (not supported by TMA Systems). IE 11 requires .NET 4.5.1. <br /> Client (for WebTMA Requesters) <br /> The following requirements represent the needs for WebTMA requester users,which have <br /> lower system requirements than full WebTMA Users. <br /> Client WORKSTATIONS <br /> Operating System Microsoft Windows 8.1, Microsoft Windows 8, Microsoft <br /> Windows 7, Microsoft Windows Vista, Mac OS X 10.10 <br /> (Yosemite), Mac OS X 10.9 (Mavericks), Max OS X 10.8 <br /> (Mountain Lion), Mac OS X 10.7 (Lion), Mac OS X 10.6(Snow <br /> Leopard), Mac OS X 10.5 (Leopard) <br /> Memory 512 MB * <br /> Processor Intel Pentium D and greater or equivalent <br /> Browser Firefox 3.6 and 5-26, Safari 5-7, IE 7-11, Chrome ** <br /> .PDF Viewer Adobe Reader version 8 or higher or equivalent <br /> Display Minimum resolution of 1024 x 768 <br /> Settings Disable or remove any popup blockers or add the WebTMA <br /> URL to popup exceptions. Add your WebTMA URL to Trusted <br /> Sites and set Trusted Sites to lowest security settings. <br /> * It has been found that setting virtual memory to Windows Managed in lieu of custom gives the <br /> best results for WebTMA performance. <br /> ** Some features within WebTMA require Microsoft Internet Explorer, including portions of <br /> Silverlight, CAFM, and Network Login (Single Sign-On). IE 11 requires .NET 4.5.1.Additional <br /> changes are required in the web.config file when .NET Framework 4.5.1 is installed. <br /> TMA iServiceDesk Requirements <br /> 1SD Server <br /> Processor Intel Core 2 Duo and greater or equivalent <br /> Operating System Microsoft Windows Server 2012, Microsoft Windows Server <br /> 2008 R2 or Windows Server 2008 <br /> Memory 1 GB <br /> Storage 100 MB Free Hard Drive Space <br /> Network Fast Ethernet(100 Mbps) or better <br /> Software Microsoft.NET Framework v4.0 with all Service Packs <br /> * tServiceDesk may run on the application or database server for low volume web traffic. <br /> tServiceDesk server may be shared with other server applications, depending upon usage <br /> volume of each application and available resources. <br /> WebTMA System Requirements page 3 of 6 <br /> Rev.03/23/2015 <br />