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DocuSign Envelope ID: D1041CA6-DBD4-42BE-8B32-7C592BF2BA15 <br /> SUPPORT SERVICES <br /> Item Description Quantity US Dollars <br /> • TMA Gold Plus Annual Support Plan-7 am to 5 pm CST/CDT-Mon thru Fri-plus 1 $ 14,937.00 <br /> emergency after hours phone support. <br /> Annual Subtotal-Support $ 14,937.00 <br /> TOTAL COST OF PROPOSED SOLUTION $ 137,622.00 <br /> TERMS AND CONDITIONS <br /> •Software is subject to TMA Systems,LLC License Agreement for the following location(s): <br /> Orange County,200 S.Cameron Street,Hillsborough,North Carolina 27278 <br /> •Interface upgrades and compatibility are subject to continued support of associated vendors. <br /> •Travel,shipping and handling expenses not included. <br /> •Payment is due net 30 days after receipt of software. <br /> •Past due invoices will be charged 1%per month. <br /> •These prices do not include applicable sales tax. <br /> •Third party software not included. <br /> •Quotation is for Software,Service and Support referenced on attached Client Profile. <br /> •Software is compatible with systems meeting the requirements outlined on the Systems Requirement attachment. <br /> •Additional fees may apply for using client contracts versus TMA Systems'standard agreements. <br /> •TMA Consultant will have one half day of travel time allocated for every 5 days of onsite services. <br /> TMA Systems,LLC Orange County <br /> Ross Powell Name <br /> Senior Account Executive <br /> (918)858-6678-office <br /> (918)858-6655-fax Title <br /> ross.powell@tmasystems.com <br /> Date <br /> TMA Systems,LLC-Confidential 12/23/2016 Page 2 of 2 <br />