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• <br /> Wake Coordinated Transportation Service <br /> The Wake Coordinated Transportation Service (WCTS) is a coordinated human service <br /> transportation program operated by Wake County. The service currently operates 25 peak <br /> vehicles providing transportation for clients of human service agencies including Head Start, <br /> Council on Aging, Wake County Health Department, and Wake County Department of Social <br /> Services. Beginning August 1, 1992, the Triangle Transit Authority began providing the <br /> employees, management and insurance for the WCTS service. TTA considers the WCTS service <br /> a separate enterprise and all employees work from county provided offices. Wake County also <br /> provides vehicle maintenance, accounting and purchasing. The County receives all revenue and <br /> pays all expenses. The Triangle Transit Authority receives no compensation for operating the <br /> service except for reimbursement of WCTS employee payroll and benefits. <br /> WAKE COORDINATED <br /> TRANSPORTATION SERVICE <br /> FY 1992/1993 ACHIEVEMENTS <br /> • Wake County / TTA Partnership <br /> • County Provides Office Space, Vehicle Maintenance, Fuel, Purchasing and Accounting <br /> • TTA Provides Employees Benefits, Automobile Insurance and Day-to-Day Supervision <br /> • County Assumes All Costs and Retains All Revenues <br /> • Assumed Operations from Yellow Cab on August 1, 1992 <br /> • Improved Driver Training and Scheduled Vehicle Maintenance <br /> • First Year Problems Included Dispatch System and Billing System <br /> 15 <br />