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<br />MEDTRONIC EMERGENCY RESPONSE SYSTEMS, INC. <br />TEC~INIGAL SERVICE SUPPORT AGREEMENT <br />SCHEDULE B <br />L•1FEPAK®12 DEFIBRII.LAi'ORJMONII'OR <br />•• AC Power Adapter included when listed on equipment inventory (Schedule A) <br />DC Power Adapter included when listed on equipment inventory {Schedule A). <br />• Defibrillator paddle repairs are included (excludes internal, steriiizable and pediatric paddles). <br />Communications and Patient cables are excluded. <br />• PCMCIA Modems are excluded. <br />Iherapy cables are excluded. <br />Sp02 Sensors are excluded. <br />-Case Changes are excluded. <br />Discount of 17% firom the field installed list price for any current andlor future available L.IFEPAK®12 upgrade is <br />included when installed by Medtronic Technical Services <br />• Discounts may not be combined with any other special terms, discounts and/or promotions <br />Medtronic Fastpak®, Fastpak 2, L ifepak SLA and L ifepak NiCd Battery <br />Customer retains the responsibility to perform the battery maintenance and evaluation procedures outlined in the <br />operating instruction manual and to replace batteries that do not pass the coaditioas outlined under "Discarding/ <br />Recycling Batteries." Batteries failing to meet battery perfatmance tests should be removed from service and properly <br />discarded (recycled). <br />• If' customer provides evidence that a Medtronic Battery Pak fails to meet the performance tests noted above and/or' <br />the Battery Pak age exceeds 2 years, Medtronic shall replace said Medtronic Battery Pak (like for like) i,e. FASIPAK <br />for FAS7PAK, FASTPAK2 for FASTPAK2, L IFEPAIC SL A for L IFEPAK SLA, or L•IFEPAKNiCd for L IFEPAK NiCd, <br />up to a maximum of 4 Medtronic Battery Pales every two years (including prior Support Plan periods) pet• LIFEPAK® 12 <br />defibrillator/monitor (listed on Schedule A). To assist in proper recycling and removal a#'!ow capacity batteries, <br />replaced Battery Pales become the property of'Medtronic and must be returned at the time o#'exchange <br />• Only batteries manufactured by Medtronic are covered under this Service Agreement, Any batteries manufactured by <br />other sources are expressly excluded from coverage under this Service Agreement Medtronic cannot guarantee the <br />ogerafion, safety and/or performance of our product when operating with anon-Medtronic battery Repairs and inspections <br />performed under this Agreement meet original equipment manufacturer's product specifications only when operating with <br />a Medtronic battery. Any repairs, as determined by a Medtronic Service Representative, resulting from the use of a <br />non-Medtronic battery, will be billed at our standard list prices for parts and labor; including actual travel charges <br />incurred <br />Lifepak®12 Software Updates <br />If' combined Repair and Inspection services are designated on the T echnical Service Support Agreement inventory <br />for L•ifepak i2 units, at the custamer's request, a Medtronic Technical Services Representative will install L.ifepak 12 <br />software updates at no additional charge provided it is installed at the time of a regularly scheduled inspection. <br />Fn addition during the term of this agreement, where an assembly such as a printed circuit board must be replaced in <br />order to install the new software, these assemblies may be purchased by the customer at a 50% discount off the current <br />list price of a new assembly. Software updates requested to be installed at a tune other than the regularly scheduled <br />inspection will be billed at $205 per unit per software update. The cost of the software update will be billed on a <br />sepazate invoice.. <br />If Repair-Only services are designated on the Service Order inventory for Lifepak 12 units, at the customer's request <br />a Medtronic Iechnical Services Representative will install a L ifepak 12 saflware update at a discounted price of $205 per <br />unit per software update In addition during the term of this agreement, where an assembly such as a printed circuit board <br />must be replaced in order to instaFI the new software, these assemblies may be purchased by the customer at a 50% discount <br />ofl'the curcent List price of a new assembly. The cost ofthe software update will be billed on a separate invoice.. <br />Discounts may not be combined with any other special teens, discounts and/orpromotions <br />Reference Number: 572-2725 Renewal <br />Printed: 2/2812007 Page '7 of 8 <br />