Orange County NC Website
1993 NACo ACHIEVEMENT AWARD PROGRAM SUMMARY <br /> SOLUTION (continued) <br /> responsible for the technical steps involved the production. Once <br /> the videotape was completed, the material was transferred onto a <br /> laserdisc. The laserdisc contains the 21 audio and video segments <br /> describing county services and activities. <br /> Lastly, a local cabinet company was contracted to build and <br /> install the kiosk in a local mall. The mall was chosen because of <br /> its "high traffic" area and the desire to provide accessibility <br /> for extended periods of time. Citizens are provided easy access <br /> to information at any time the mall is open - which is virtually <br /> 24 hours a day, seven days a week. Initially, the kiosk was to be <br /> free-standing in an area determined by mall officials. However, <br /> as we neared completion, the officials totally embraced the <br /> project and suggested that we install the- kiosk in their newly <br /> constructed "Customer Service Center" . This location makes the <br /> kiosk very visible and increases citizen interaction. <br /> In addition to the mall unit, we also developed a mobile <br /> unit. These units are identical, except the mobile unit does not <br /> have a printer. The mobility of this second unit allows it to be <br /> transported to various sites throughout the county. <br /> COUNTY ROLE (Describe the county support or input. Describe the specific resources-time,money,personnel- <br /> that were used by the county to implement the program and how they were used.) <br /> This project was considered to be a county-wide effort. It <br /> was designed to represent all departments and county services and <br /> activities. Because it was all encompassing, it was received very <br /> positively by staff. Each department had the opportunity to <br /> further expand its communication efforts with the public. <br /> However, in coordinating this project, a project team was <br /> formed to oversee the development and implementation process . The <br /> project team consisted of seven members, representing various <br /> departments. These people worked cooperatively to ensure that the <br /> video & audio component was representative of the respective <br /> departments . They also worked together to compile the information <br /> for the written text. <br /> COSTS (Describe in exact numbers the amount of money used to fund or operate the program. List all sources of <br /> funding.) <br /> This project was proposed to and accepted by the Board of <br /> County Commissioners . A special appropriation of $50 , 000 was <br /> awarded for the purchase of the equipment ( @ $18 , 000) ; training <br /> ( @ $8 , 000 ) ; the production of the video and audio component; and <br /> the construction of the kiosk. This appropriation was used for the <br /> production of two units. There will be no additional costs for <br /> the systems, except for the purchase of paper and ribbons, and the <br /> minimal staff time required to routinely update the information. <br />